How to handle it when asked inappropriate questions during an interview.

Job Interviewing, Picking A Shop Comments Off on How to handle it when asked inappropriate questions during an interview.
Oct 192018

Recently FTVLive reported that someone posing as a recruiter for a network and someone who actually is a recruiter are making uncomfortable statements and asking lewd questions to women being interviewed. Let’s talk about how to handle these situations, specifically blatant sexual comments and/or requests for sexual favors.

First, it’s ok to say the question/statement was not appropriate. Responding by saying something like “I am hoping I misunderstood that last question, but this interview needs to remain professional questions only,” is fine. Do it. Yes, this will be uncomfortable. But you have the right to defend yourself and let the person know that’s not ok. You are remaining professional. More on this later.

If you have an agent or contact at the company where the recruiter works, let them know about what happened. It is ok to report it to someone you know. In the case of an agent, the person should then go up the food chain to address the issue. In the case of a friend who works at the company, it will at least be on record then with someone who could report it with credibility. You might have to answer questions later. But it is important for all involved to know that you want a fair workplace. That is not unreasonable.

I have heard over the years about hiring managers, who have gone so far as to ask about a sexual act while taking a potential employee to a restaurant. That is scary. You are in a strange town and this is your ride back to the station after lunch as well as possibly to your hotel room. Here’s what to do. Say that the question makes you uncomfortable. Excuse yourself. Then go to the bathroom and call for your own ride to the airport or your hotel. To be clear, you do not have to go back to the station. In fact you could end up in another very uncomfortable spot at the station with that manager. If you need to pick up your stuff, go to the hotel and get it. If you’ve already checked out, head to the airport. Only go to the station if you need to get your stuff. And then stop long enough to pick it up, then leave. But no matter where you are going, get a ride. It’s worth the money to get out of the situation. If you want to really get the point across, invoice the bill for that ride to HR at that station and say you would like to discuss why your method of transportation changed.

If a sexual request is made at the station in an office, get up and walk out of the room. Go to the front reception area and call for a ride. Your safety is the most important thing. If you feel safe in doing so, you can also go to the HR office. That person should help you get a ride to the airport. It just depends on if you want to tackle the issue right then, or get out of the station first.

If you are worried about backlash, please know this: While there are still some creeps hanging around in these powerful positions, there are a lot less of them. And companies know they cannot risk a public scandal. Your worst case scenario is you will not be called back for that job, or reimbursed for that Lyft ride. But let’s be honest, do you really want to work for a boss who acts like that or a station who hides from this kind of behavior?

Right now there are several managers, all the way up to the corporate level that want to help crack down on this type of behavior. But they need evidence. If it comes out that you protected yourself, you will still get jobs.

If you have an agent, and that company doesn’t report what happened and demand some sort of explanation and guarantee that the situation will be dealt with, fire the agency. This is a huge reason to have representation. You need backing. The company might tell the agent where to go, but demand the agent try. Frankly, reputable agents will want to make those calls anyway. The station and company do not want word getting around in this very small industry that something like this could have happened.

If the person is just direct and rude about your answers, saying things like “That’s your answer really?” about a job scenario question, or “Are you stupid” or “I am only interviewing you because I have to” report those things too. Companies have to provide fair interviews. There are common practices that have to be done. Period. Be polite during the interview and then inform your agent or someone you know in the company about what happened. Sometimes managers need job interview training. In this case, going back at the person will not really help. Kill them with kindness as the saying goes. Then when its over, you know this isn’t the person to work for. And if it’s reported the issue should be addressed for future candidates. I am telling you this first hand from having to report when interviewers are inappropriate. The first question I get when stating a case is “What did the interviewee do?“  The right answer in all cases is remain polite. Even in the scenario of the rude request at the restaurant.  Do not scream. Do not cuss out the person. State that the request was not appropriate. Excuse yourself then calmly remove yourself from the situation. If that person sees you leaving. Just simply say, “I appreciate the interview, but this situation is not right for me and my career. Good luck in your search.” Witnesses help. Like restaurant management. 

Good luck. Stay strong. Stay polite but firm that you deserve respect. Because you do.

Why you have to be willing to blow up your rundown to succeed as a producer.

Know Your Newsroom, Producing Comments Off on Why you have to be willing to blow up your rundown to succeed as a producer.
Oct 012014

It’s no secret that producers are protective of their rundowns. They simply want them a certain way. Many get downright nasty about making a change. Here’s the deal though, if you are one of those producers married to their rundown, you need to be ready to lose your job. Yes, it is true. That’s not producing, that is stacking.

Producing is about explaining news in a compelling way, through a conversation with visuals and sound. More importantly, producing is about anticipating change and still executing flawlessly. That is what managers want. The ability to do that, means you can showcase, you can protect your anchors, you story-tell and most of all you own breaking news every day, every time.

The thing managers hate the most is when a breaker needs to go in the newscast and the producer says no or pitches a fit because it will mess up their rundown. This is why old timers will often jump your business about calling what you put on the air a “show” instead of a “newscast.” A show is entertainment that can be put to bed early, and dressed up in pretty bows. This is not “show business.” It’s the news business. A newscast demands that you put in whatever is new, anyway you can and inform the viewer from start to finish. See the difference? The newscast can and should have showcasing elements. It can get dressed up, but if there’s a breaker, those pretty bows might have to go so the new story bursts through. In other words, your job is to inform. You cannot expect or demand to write a few things early in the day, then refuse to change the rundown. That is failing at your job. There, I said it. So many tip toe around this idea but, it is the truth. As much as all of us producers want it to be our newscast, it belongs to the viewer. It serves a purpose to inform. “ New” takes precedence, always. This goes for anchors too. It’s not your newscast. Again, the newscast belongs to the viewer. You are all vehicles by which information gets out. Take the ego out of it, put the great information in as a collective unit and you will win. So, remember, the best rundowns are those which you can easily blow up and put in new information. If that is more than you can handle, think about a career change.

How To Execute the 15 Minute Lead Concept

Know Your Newsroom, Producing Comments Off on How To Execute the 15 Minute Lead Concept
Sep 102014

A successful newscast not only retains the lead-in audience, it continues building audience all the way to the end. That is winning. Make no mistake, if you can do this you will keep your job even if you are the 4th place station. Once viewers tune in and stay, a producer and anchor’s job is more secure. If viewers feel the need to “check in” halfway through, you have even more job stability.

Successful veteran producers know that this is done by “spreading the wealth.” Hence, the 15 minute lead concept. The name of this concept is a little misleading though. For less experienced journalists lead means first. That usually becomes, the first story in the news block. Too many times I have seen this lead to a strange design of newscast blocks, that tried to manipulate meters, but actually set producers up for failure.

So let’s redefine the term “lead” for this concept. When you think lead, think “must see”, “can’t miss” and “gotcha!” This is an important distinction for many reasons. First, it helps you “build up” sections of your newscast for the “big moment.” Remember, great newscasts come across as conversations. There are natural lulls and high points in conversation. One producer I know explains it like this: “Watching my shows is like hopping on a roller coaster. You will get moments to catch your breath, but you will also get plenty of stomach churning action.”

Let’s build on that idea. When you get on a roller coaster half the fun is the ride up that first hill, knowing that a big thrill is just over the crest. When you think of it that way those “pacer” stories have a lot more meaning don’t they?  You have to keep building up to the big moment. Teases are a lot more important also.

Too often when consultants and news managers preach about the ”quarter leads” they only want to know what those chunks are. They miss a big part of the concept. Some of these chunks can happen at the end of a block. They cannot all be the same type of big moment. You want a thrill ride to be a stomach tickling, heart pounding, close your eyes and take your breath away experience! Each one has a different feel. Same idea when applying the concept to producing. You can’t just take 4 big stories of the day and throw them in at those meter points.  You must remember you are having a conversation. Distinct types of topics make a difference. Viewers expect different types of stories at different points in their interaction with the anchors.

Case in point, where these “quarter hour leads” play in rundowns and definitions:

• Top of newscast: The first lead is biggest impact story of the day.

• 15 minutes in: Depends largely on your station’s news philosophy. This might actually fall closer to 20 depending on day part and if you have a weak spot in viewer retention.

• 30 minutes in:  Depends on your day part but the story needs to have “today” relevance.

• 45 minutes in: Again depends on your station’s news philosophy and it’s pledge to viewers. Depending on day part, that “big moment” may actually happen closer to 50.

You cannot take throwaway vo’s and slap them in, leading up to that final “15 minute lead.” The viewer cannot sense he/she is on that hill, click-clacking up to the top of a final hill and a final thrill. This is the area I see mis-designed most often in rundowns that follow the 15 minute lead model. The viewer stuck with you for a long time. You need to reward that loyalty. Therefore, each story has to count. This conversation needs to end on a high note. By this I do not mean a water skiing squirrel! I mean something really worth hanging around to see. Something that will make a difference in that viewer’s day. Perhaps it’s a great consumer story, way to save time or maybe a smart phone app that’s going to make their life a little easier. You can also “go human.” Introduce them to someone in your community that will make them proud they live there.

Because of the extra importance of that last quarter hour, how you tease throughout the newscast has to be looked at closely. Too often producers executing a 15 minute lead concept, focus on the next 15 only in their tease structure. You are designing a rundown with a ton of compelling content. So your teases need to scream: “Hang on, we have a ton of great stuff to talk about!” Do not be afraid to tease more than two things. But, your teases need to rock, every line, every time. You are building up a great conversation, full of high notes. Teases cannot be the lulls in conversation. (The “lulls” are occasionally more information-type, perspective moments, where viewers can gain more insight, without emotion tied to it.) A truly well executed 15 minute lead concept, focuses heavily on tease structure. In fact that structure is as important as the design of each lead itself.

Which brings us to one final point. These leads are not just long packages you tease a few times. Showcasing counts! These are areas where you need to think “3 screens.” These are areas where you add extra information so viewers can walk away with valuable nuggets of knowledge. And I’m not just talking about inside the package. You build up the lead, let viewers experience the thrill ride, then reward them for watching. This has to happen 4 times, effectively, to win the 15 minute lead concept. In a sense you are creating sidebar topics, each quarter hour as part of a great hour long conversation viewers won’t soon forget. If that doesn’t smack of “Gotcha!” and also lead to ratings gains, nothing will.

What is a producer’s newsroom? The answer could redefine TV news.

Know Your Newsroom, Producing Comments Off on What is a producer’s newsroom? The answer could redefine TV news.
Aug 282014

An EP recently asked me to write an article on this subject. So what makes up a producer’s newsroom? There’s a traditional answer and a more big picture answer. Let’s start with the traditional answer. In a producer’s newsroom, producers have the most control over content.

Often in these newsrooms, producers come into editorial meetings with a defined idea of what the top stories are and assign crews. That’s not to say that reporters do not pitch stories, but often producers are required to pitch stories and have a rough outline right away. Reporters are often brought into editorial meetings to be told what their story is. Furthermore, when judgement calls are made about how to handle situations, producers get final say.

But let’s think bigger picture. Why would newsrooms call themselves producer shops? Let’s break down what the goal is for newsrooms that call themselves this. They usually have ambitious mission statements or news philosophies. Some examples: On Your Side, Holding the Powerful Accountable, Coverage You Can Count On and (call letters) Investigates. By the nature of these slogans, these stations MUST source build. If they do not break new content or at least new angles, then they do not live up to the philosophy. Can producers source build? Sure, but frankly you have to get out and mingle with people to really get deep sources. This means reporters and anchors are every bit as important in driving content. The emphasis on “producer” is as the creator of original content. So a “producer’s newsroom” is a newsroom where all the journalists collaborate to produce compelling content, that is original and/or emphasizes community impact. This also involves a lot of showcasing, so you will find very strong line producers in these newsrooms. You also will find great storyteller reporters.

A true “producer’s newsroom” needs to have a heavy emphasis on showcasing the information in compelling ways, so that the viewer is well served. It should have an ambitious slogan and truly live up to it. The managers should create a truly collaborative environment where every journalist, whether a producer, reporter, photojournalist, video or assignment editor has a say in what the stories will be and how they will be presented. This will make the newsroom more representative of the community and help better serve the viewer. In these newsrooms, when calls are made about how to handle situations, there often is a clearer answer because of the defined slogan. If not, management tends to make the call on a case by case basis.

One of the most read articles on “Survive” was “Producer Driven Does Not Mean Absolute Power.” Many newsrooms call themselves “producer’s newsrooms” or “producer driven” simply because they give producers more power and their opinions more weight. But the emphasis on producer needs to be broader scale than the person who puts together the newscasts. For newsrooms to remain relevant in the community, they need to have a variety of journalists weighing in on the stories and the impact they can have.

In a time when many question whether television news will remain relevant or if social media will take over as the top news source, the definition of “producer’s newsroom” needs to be taken seriously. The term producer really needs to be looked at. If defined as “creator of compelling relevant content” the newsroom will change dramatically. Newsrooms that de-emphasize the role of reporters and anchors really tend to struggle with relevance and original content. Showcasing also suffers if the reporters and anchors are not invested in the information. A true “producer’s newsroom” needs to be a place with a well defined slogan, rooted in watchdog journalism with an emphasis on investigative and showcasing. This will create relevant stories, with characters, powerful images and crucial information viewers need to know each day. The reporters will come across as genuine and invested in the community they serve. The line producers will go home gratified because the information they helped generate actually impacted people each day as well. By redefining “producer’s newsroom” TV stations across the nation can reinvent themselves and reconnect with the communities they serve. May the title no longer reference a power struggle in newsrooms, but instead focus more on the collaborative efforts a newsroom puts forth each day to best serve it’s community. I truly hope all TV newsrooms become this kind of “producer’s newsroom.”

One crew, and breaking news. How to save your content, when chasing what’s new.

Know Your Newsroom, Producing Comments Off on One crew, and breaking news. How to save your content, when chasing what’s new.
Aug 072014

Managers want to know the decision producers fear most? It’s pulling their only crew off a clear lead, and sending them on a breaker, that might just turn out to be nothing. In newsrooms today the mantra is “New, now!”… “New, now!” You cannot miss a breaker without getting a tongue lashing.

Managers forget they get the benefit of hindsight. Being in the moment, with things less than clear, can lead to decisions that later make you think “How on earth?” Especially since, most of the time the producer with 1 crew is the least experienced producer and who usually, if we are all truly honest, cannot get the on-call manager on the phone to talk through the scenario.

So let’s give these some guidelines to these producers who are bravely trying to serve two masters (owning breaking news and also owning the lead) with one crew:

Get your work done early

Have a backup lead plan

Location, location, location

Know it’s 50/50

First and foremost, if you only have one crew, you HAVE to get your newscast put to bed early. You need to be the “second crew” option in order to send the first crew chasing breaking news. By this I mean, if you need to send your crew on a breaker, you might have to be the one who takes the elements the crew had for the lead and puts them together in a compelling way, as a potential backup lead. To spell this out very clearly: You need to set aside time not long before your newscast to be able to write a last minute, lead level, package. And you will need time for that to be edited. So the writing up until you get to the booth style, has to stop! (See time management). If it means getting to work earlier, suck it up and do it. Managers hint at this. Some cannot legally say it. But the truth is you have to do this if you want to keep your job and prove that you are worthy of moving up to newscasts that have more than one crew.

While you are cranking your newscast out early, you need to be creating a backup lead of some sort. You need to have a lead option in case you have to pull your crew off of the main lead right before air. The biggest reason producers panic about moving that 1 crew is that they will be yelled at for not having a live shot and/or owning the lead. First, owning the lead does not just mean putting your one crew on the story and telling them to go live. You can pick a story with a lot of impact for your audience and showcase it. You can do this early in your shift, so that if you have to pull the crew to chase a breaker, you can move this story up to take the place of the lead.

Really good producers also have a backup plan in place for the main story their one crew is assigned to at the start of their shift. The plan makes sure the story is protected no matter what. Maybe that is pulling all the information for the reporter story, so your anchor can write a quick package if necessary. Maybe it’s building elements around the live shot, so if the crew gets moved and their part of the story is busted down to a vo/sot, it still feels like a big story. Bottom line is that a story important enough to put your only crew on, needs to be protected even if the crew “goes away.” Your job as a producer is to have a backup plan for that story mapped out early in your shift because it is obviously worthy of making air.

When deciding whether to pull that crew for breaking news, a huge factor in your decision making should be location. If the breaker is 45 minutes or more away from the heart of your DMA, you need to think hard about pulling the crew for the story. You may need to chase that breaker another way, be it stringer video, calling in a photographer or dedicating your AP to working with the desk to get all the information you can and then setting up a phoner with a map graphic. Do not get stuck in “molds” when considering how to cover breaking news. Look at what you can realistically do. Get the information on the air, the best way you can.

By the way, location should also play a role in what story you plan to send your crew out on in the first place. When you only have one crew, you really need to be strategic. You cannot prevent your ability to cover the “new, now” stories in your DMA by sending a crew one or two hours away from the heart of your DMA. Let’s go back to the stuck in a “mold” idea. All leads do not have to be live vo/sots or packages. All leads do not have to be large chunks. Sometimes the best story is just coming in as a map, and you need to do it off the top and add elements as they come available throughout the newscast. That is owning the lead. That is owning breaking news. That is serving those two masters. If you have a killer story, that would make a great lead but is too far away for the only crew to cover, showcase it another way, even lead with it if you want. Put your reporter on another compelling story, that has a reason to be live. You get two wins! You are also ready to jump on it and own it if a breaker happens. Be selfish. Demand that you get all of the good stuff. Just be creative about how to do it. Your viewers deserve that. This is especially true if you are doing a weekend newscast. You do not have to share. Embrace that, do not focus on what you don’t have. Just creatively get what you want. All of it.

Finally, do not fear making a decisive decision. Know you will likely be 50/50 when it comes to chasing breakers. You have a high probability of getting a nasty call from the ND if you chase a breaker that turns into nothing, or don’t chase what looks like an iffy breaker that turns into something good. You do not have a crystal ball. You will have to trust your gut and go for it. If you follow the other guidelines just listed, you will have solid reasons to justify your decision. Best part, you will not be as afraid to go for the breaker because the newscast is protected by your backup planning. Producing is all about anticipating the changes and executing flawlessly. Do that and you will not sacrifice content, only enhance it!

Emotional Toll: How to design rundowns

Producing, Survival Kit, Writing Help Comments Off on Emotional Toll: How to design rundowns
Jul 162014

My guess is Gary Vosot has a whole line of comedy about this common faux pas in newscasts (if he doesn’t, he should!). The anchor reads a heavy story that involves death, then either the same anchor or the other anchor has to read a story about something warm and fuzzy, like bunnies. (Yes I am exaggerating, but only slightly.)

Producers have so many decisions to make when designing rundowns. Length of block, not too many packages or chunks in a row, hitting key audiences, not too much crime.. and something positive to balance out the hard to take news. What often happens is, producers trying to jam it all in, end up putting stories next to each other that simply do not carry the same emotional weight to the viewer.

We know facts are extremely important to share with viewers. But we forget that, because we present our information with images, we naturally play on viewers emotions and, at times, intensely. This even happens with vo’s and vo/sots. Do not assume that storytelling only happens in packages. That is the first mistake that leads to these very uncomfortable, mass murder to a story about a cute puppy rescue, scenarios.

Remember that your ultimate goal is to have your anchors be the “tour guides” for your viewers, taking them through the stories of the day. When you think of it this way, you have to think about step one leading to step two.. etc. By the way, this type of “stacking” or designing your rundown will not only prevent a lot of these uncomfortable emotional clashes, it will also help prevent all the other issues you face when stacking… like too many packages in a row, too much crime, too many stories from the same part of the DMA etc.

When putting together your rundown, you need to gradually lead your viewer through emotions as well as subjects. You need to identify the less emotionally taxing stories that are good transitions, in your tour. On an actual tour you have rest stops. This needs to be true of rundowns too. Just remember to include those quick breathers. Then you can go from one strong emotion to the next. And try to end on a thoughtful or happy note. That is naturally how most conversations end. At least conversations that will lead to more talk later. That’s obviously what you want to create.

Here’s an example of types of stories that can come after highly emotional ones: white collar crime stories, political news like updates on city council plans, roads, tax increases etc. You want stories with high impact, just not such intense emotion as to trivialize the story before. This is why many places do crime stories in threes. The first, very emotional, the second a little less, the third either more white collar in nature, or where the good guy wins in the end. That allows you to switch gears completely and talk politics, education, economic news, health news etc without the viewer sensing a rough transition.

Finally when I mention ending on a thoughtful note, or happy one that doesn’t just apply to a kicker. It also applies to these series of three. Do not do three stories in a row about children being killed, then just transition to a political story. You need to button up this kind of coverage, with some perspective that allows the viewer to emotionally catch up and frankly feel like there is control of these situations. Maybe it’s a vo on an initiative that’s preventing other crimes against children. Maybe it is a graphic showing less children are actually dying overall. Something thought provoking to help the viewer emotionally transition. Then you pick some more neutral stories, then a warm fuzzy to end the block. This type of flow, heavy emotion, thought provoking, neutral, thought provoking, then uplifting can really make your newscast feel powerful and easier for the viewers to take. Especially when you have a lot of emotionally taxing news to report. Break it up. Many just throw it all in at the top, and reward the viewer for getting through it. The problem is the viewer will likely tune out before you get to the “reward” or feel emotionally drained and think the “reward” is trivial in comparison. Better to ease the message throughout. When you think of times you have “tough” conversations with people, we naturally mix in a little of the bad, some neutral, some good back to neutral then to bad and so on throughout the conversation. Do the same with your rundown. Your viewer will appreciate it and notice.

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