Anchoring – Page 5 – Survive Your Job In Television News

Shine Bright: How anchors can gain respect and allies with the news staff.

may be the managers of shows, but anchors are viewed as the leaders. How you carry yourself and treat those around you carries a tremendous amount of weight. When I started in the business a lot of anchors could be condescending and made it clear they had it better (and were better) than anyone else. That changed over the years as more people wanted to get TV jobs, the trend became having younger anchors on television, then the economy crashed. Salaries for anchors went down. Now anchors are not considered the “gods of the newsroom” as much anymore on many levels. But, anchors, do not underestimate your influence.

Over the years I watched many extremely talented anchors roll up their sleeves and take on more and more responsibilities. Now promoting the station through social media is a huge task. Many anchors work with local newspapers, magazines and/or radio stations to increase the station’s exposure. Anchors are truly taking on more than a figurative leadership role. They truly are out there every day working their tails off to prove their station is worth watching.

With that kind of pressure, can come hot tempers. I saw an increase in frustrated anchors complaining on set about bad writing, a bad camera cue, even openly criticizing management during commercial breaks. Some anchors started coming into work late because they didn’t appreciate the longer hours. Some snuck out for long meal breaks bragging management is too disorganized to notice. Quick heads up: Management hears! Your coworkers are the ones turning you in. There is a growing desire to see everyone working hard for their paychecks. And this might surprise you, but anchors are often held in the same regard as management itself. Sometimes the expectation for anchors is not fair. There are elements to the performance part of their jobs other news positions cannot relate to. Still, acting like a diva in these economic times would be the worst thing for an anchor right now.

So how do you win over the news staff without burning yourself out before you step on the set? The top thing, cheerlead. Remember, leaders are the people you come to for advice and support. Be the supportive ear as much as you can for the entire staff.

This may sound silly, but it is very effective. Show appreciation with simple gestures like an email saying “Thanks for the hard work this week.” when you know everyone really went through the grinder. If a reporter did a great job on a story, send a quick text complimenting the work. At the end of a sweeps period, that was intense, bring in donuts. Treats like food go a long way toward winning friends and influencing news people. These gestures are so rare, they are really relished. It shows you understand everyone grinds all day and you appreciate their blood, sweat and tears. Remember, you are often lumped in as a type of management by the staff. It comes with the leadership element of your job.

Finally avoid the long breaks and coming in late for the weekend shift because you think management won’t know anyway. Get to work a few minutes early, smile on your face and be excited about the day. If you hear grumbling remind everyone things will work out. This kind of role model is rare in news. It is needed. You will win allies. Maybe a whole newsroom’s worth all watching your back in return.

Join With Your Anchor: The true make or break of your newscast.

Truth be told, one of the single most important relationships in a newsroom is that between anchor and producer. If you don’t click, chances are your newscast won’t click and someone or all of you will be shown the door. You don’t have to like each other. But you do have to work well together.

These two jobs are so intertwined, it can be very hard to form an alliance. This is because the people doing the two jobs don’t always understand the intricacies of the other side. In many cases, anchors are seen as self-important divas who lord it over everyone else. Anchors can seem detached and uninterested in all it takes to put a newscast together by taking long lunch or dinner breaks and seeming to have endless personal conversations on the phone. I knew a couple of news anchors that watched baseball and football games while people all around them were slamming to make air. Producers resent this type of behavior immensely. But let’s look at it more closely. What we producers don’t often see is the constant pressure anchors feel to perform, against the odds. Also some of the phone calls can be radio interviews, networking calls to connect with community leaders and calls to help management vet out a potential new employee. Nowadays anchors are being asked to blog and tweet and write articles for hyperlocal magazines and internet sites. The push is always on to increase their exposure. Then, after all that, they have to be refreshed and full of energy to “perform” on air. In fairness, many anchors are dealing with producers that are undertrained (see Throw me a lifeline) and defensive about it.

Now, a look at behind the scenes as a producer. We spell a lot of the pressures out in “Hey she got more time,” but in summary, there are constant unrelenting deadlines and if anything goes wrong in the newscast, including anchors stumbling or seemingly having a low energy day, producers get called to the carpet by management. Frustrations can then come with this relentless pressure and it can cause producers to lash out. The number one thing a producer has to learn, no matter what, is to not yell at the anchors. Remember, anchors are not only the face of the station, they are the only way anyone “sees” a producer’s hard work. When you ask viewers about newscasts they do not say: “I love channel “X” because they have really interesting tag elements and natural sound that makes me want to keep watching. Oh, and I also love their teases, they really hook me in.” They say: “Oh so and so is on that channel. I like (or don’t like) him/her.” The viewer’s opinion of that anchor is also the producer’s responsibility. You help the anchors connect with the viewers.

Producers must deliver strong content and the anchor must be able to sell it convincingly and authoritatively. This requires getting to know each other and trying to downplay each other’s weaknesses. Read that again, and notice the word “downplay.” There are a lot of producers who relish seeing their “lazy” anchor sweat on set if, say, the anchor is weak at adlibbing breaking news, or stinks at chat. The person who loses the most from putting an anchor in an extremely uncomfortable position is the producer. Yes, the anchor gets embarrassed on television and if this happens repeatedly can stiffen up on air and have trouble with job performance. I still contend putting anchors in bad positions is worse for the producer because you showcase to the whole staff that you are petty and untrustworthy. You are not professional. When you get assigned to another newscast, those anchors will be on the defensive and unwilling to give up some of those dinner breaks or make phone calls to help you. Remember this is a small business and news managers are not the only ones vetting potential new hires. Anchors are paid to be in the know too. Again, so we are crystal clear, some of those phone calls you see may not be to the family at home or a friend the anchor gossips with. In fact, many times the anchor is networking. That means if you want to get out of the business and stay in town, your anchor is potentially your greatest asset to help with references. Let’s say you want to move out of town to another station, your anchor may be your best asset to help you get to the market where you want to go.

We producers do not always give our anchors enough credit for what they do leading up to the newscast. Even if the anchor really is lazy and spends most of the shift leading up to air on the phone “fooling around,” we are paid to protect the anchor on the air and not put him/her in uncomfortable positions. You are paid to make your anchor look good, even if that person, in your opinion, doesn’t deserve it.

Producers, often you are the one who have to start the smart alliance. You need to sit your anchors down and establish expectations for both sides, in a respectful way. Believe it or not, because so many shops are producer driven, anchors wait for you to take the lead in the relationship. They recognize that many times your job is the one that’s harder to fill. They realize they are the face of the station, but in today’s economy no one is safe in the newsroom, and anchor pay is often cut to make up for budget shortfalls. The anchor may not want to start pushing because of fear of a backlash from the producer. Anchors get that you help them keep their jobs. As the show manager, the producer can break the ice and help you both be more comfortable with your mutual objectives. We have delved into some how to’s for this in “Anchor’s away. How to handle a difficult anchor,“and “Your Producing Voice.” We won’t stop there. This smart alliance needs a lot of nurturing so you can both excel. But for now, keep this in mind: You don’t walk in the other’s shoes. You can respect that at times those shoes are a tight squeeze, and the other person sometimes needs help with the pressure of that tight fit.

Anchor an Alliance: Stroke the hand that feeds you.

When anchors get together to talk and trade stories, silly positions they are put in while on the air is a hot topic. Usually complaining about awful things producers wrote, or uncomfortable transitions producers created, leads to many laughs and personal jokes. Then there are the war stories about the “screamers” in your ear. It is true: Producers can put you in really bad positions at times. Yet, your producer can make or break you at a particular station. So how do you form an alliance to make sure you’re on the good side of that equation?

Here’s what many producers would love to see from you, so you can stroke the hand that feeds you on air. Often the producer will not directly ask for these things because they feel it isn’t their place to do so. If you can provide them these simple things, you will get a loyal ally.

Let the producer know you have his/her back. Most producers naturally assume that the anchor is on the defensive, and will put blame on the producer for any mistake the anchor makes on air. Frankly, this is because most producers get called in when an anchor is “not performing” to management’s standards and are told they are to blame. This makes producers want to keep a safe distance from their anchors.

So how do you bring this defensive wall down? Take responsibility for some of the mistakes on air in front of the producer and in front of management. Whoa, you say: “This could make me vulnerable! “ Not necessarily. Do it during discrep meetings. Other staffers will see , so will an EP or the AND, but most importantly the producer will see it in a public setting. Things like, “I didn’t get a chance to rework a paragraph in story such and such and stumbled today, sorry guys.” or “I forgot to get an interesting fact from so and so meteorologist for the pitch so it would flow, so I apologize if I rambled.” or “I forgot we were switching to two shots at the top of the c-block, I’ll remember now.” Here’s what usually happens when you head home, the producer and associate producer or the producer and director stays late and looks for ways to help you (a) not have to rewrite a paragraph, (b) make it easier for you to find a factoid to pitch to weather next time (c) sit down with the TD or camera crew to remind them to remind you about the new two shot. If you come across as humble and trying to help, you will win a huge ally that will bend over backwards for you every day. No, the producer won’t always get it right. But chances are you will get more apologies and more mea culpas from the producer as well. You might even get to weigh in on news copy and formatting changes more often before air.

Producers also want you helping out leading up to the newscast. No, you do not need to write the entire show. If the producer is worth a bean, he/she thrives on taking ownership and writing most of the show. Still, having an anchor “check in” once or twice leading up to a newscast offering to help write is seen as a huge sign of respect. Some producers will assign you a story, some will use this as an opportunity for a gut check on something they are worried about. Some will tell you to hop in and write whatever you want. All will respect you for helping to build the newscast, not just wanting to read it on TV.

Many times when anchors compliment producers, they talk about producers designing segments with the anchor’s voice in mind. (See Producer Voice ) This can be hard for the producer to do, if they don’t know much about you. We will dedicate an article on techniques to help producers write in your voice more in depth later, but for now let’s talk basics so you can help producers. The producer needs an idea of who you are as a person, and what kind of stories you really like. I had an anchor once that was very interested in travel and airlines. So I would purposely put pacers in about the airlines because his energy level would boost every time he read one. Frankly, some of the stories were boring and I questioned viewer benefit. But his energy would pop so much, it was worth giving up 15 seconds. Another anchor loved political news so most of the time he would get the interview segments about campaign issues. He was well read and thought of much better questions than I could. Another anchor of mine had an incredible mind for health issues. She knew all the latest trends and could really tell if a news release was a PR stunt or true medical breakthrough for the area. I would call her when she came in and was settled for the day and ask what she thought of various stories to put in the newscast. I knew these things because the anchors would chat me up about them when we waited for the editorial meetings to start. These anchors didn’t sit me down for huge philosophical discussions, they just clued me into their interests at an opportune time in my day when I could actually listen.

If you see a mistake, bring it to the producer’s attention in a respectful way. We delve more into this in our article, “Throw me a lifeline” but this is a crucial reminder. If you want a loyal ally, do not make fun of news copy or uncomfortable transition lines on the set during the show with the other anchor. Chances are the producer heard the bad writing or bad transition and is beating him/herself up about it already. To hear you poke fun just puts salt in the wound especially because you are doing so in front of people the producer has to help manage during the newscasts. Basically, it feels like you cut the producer off at the knees. The production crew may laugh with you, but they don’t respect you for it either. Remember, you also aren’t perfect. They see you stumble, and occasionally make dumb comments. If you want those moments to pass, don’t bring up other people’s mistakes publicly.

Finally, remember that compliments are powerful. Producers do not get to go out in public and be told how great the newscast is. In many shops it’s a rare thing for management to throw a compliment the producer’s way. To hear from you occasionally, about a segment you liked or something nice a viewer told you, really means a lot. The producer feels like you respect him/her as a part of your success as well. It helps you “anchor” an alliance that really can boost your career.

See it rather than say it: How to clue in anchors during live TV.

It was early on a Saturday morning. But weekday anchors up and down the East Coast were in their respective newsrooms waiting on a big story to arrive named Hurricane Irene.

As I waited for my on-air shift to begin, I was multitasking as usual: reading over the scripts the producers had written, watching a stream of storm updates cascade down Tweetdeck, and listening to a friend’s broadcast over the internet as he prepared the viewers in his market for what was to come.

Then it happened — that cringe-worthy moment all of us anchors dread. The voice on the phone stopped talking. But my friend was caught off-guard and had no idea what the man had been saying. Producers were talking in his IFB at the time and he was caught with his proverbial pants down on live TV.

What’s worse is that all that chatter over the IFB prevented him from doing his #1 job in a time of crisis: being a reporter. Yes, he was chained to the desk. But that phone was his — and his viewers’ — lifeline to late breaking information about a story that was changing minute-by-minute.

If an anchor isn’t able to hear a phoner or a reporter on a satellite shot in a breaking news situation, he quickly falls behind. In subsequent ad-libs, he can sound disconnected, out-of-touch, and out-of-date.

Unfortunately, it’s not a rare occurrence even on network television. And it’s just as likely to happen during a satellite interview any day of the week.

There are no easy answers for how to make sure the magic happening behind-the-scenes doesn’t intrude on the viewer who’s just trying to find out what’s going on and whether her family is threatened.

But let me throw-out some ideas:

Bring in the interns! It’s the excitement they’ve been waiting for anyway. All those mornings of filling-up the printers and opening the lobby doors for studio guests should at least have this payoff. For goodness sakes, let’s ask them the day before if they’d be willing to help us with our breaking news coverage. I bet they’d love it. (And if they don’t show much enthusiasm they should find another career.)

Use them as runners. To reduce the amount of chatter producers engage in over IFB, I say go old school. Station at least one intern right next to the producer in the control room. Arm them with a stack of paper or a small dry erase board. Have them run routine messages (like the names and titles of guests coming up or the latest statistics on the story you’re covering) to the anchor desk. As an anchor, I want my mic to be hot so I can interrupt or question the person on the phone or the reporter out in the field at any time. So I can’t talk. And I really need to hear what’s being said over-the-air. But I’ve still got my eyes and my hands. When I see I’m off-camera, I can look at what the intern is presenting me, write down any questions or concerns I have for the producer, and send the intern back into the control room.

If your station doesn’t usually have interns, consider an associate producer or the news junkie on the sales staff for this role. If the breaking news comes out of nowhere and you had no time to plan for it, consider the options below.

Text messaging over teleprompter. It’s breaking news. Your anchors aren’t using the teleprompter all that much anyway. Write a message at the top of the story that’s currently cued-up. “***GM has canceled ALL breaks. Stretch. Ad-lib at will! ***” It’s especially useful when you need to quickly convey street closures. “City closing these streets: Broadway from 3^rd Ave to 9^th Ave & Water Tower Road from Main to Robinson.” Most of us in television are visual people. We digest information easier if we see it rather than if you’re trying to tell us the details over IFB — especially if we’re in the middle of an interview.

And anchors, don’t be afraid to write down this information on-camera as you’re delivering it. The viewers know it’s an extraordinary time and you’re trying to make sure the information is accurate. So write it down. Set it aside. You’ll need to come back to it throughout your coverage. (And your producers have a lot more important things to do than regurgitate information they’ve already given you once.)

Instant messaging/“Top lining.” We have ENPS at my station and my producers are great at doing this. If my co-anchor and I are busy talking and interviewing people on-air, they’ll send us information in an instant message, which appears as the top line in ENPS.

Anchors, the judges will not deduct any points for reading detailed information off of ENPS on the computer screen on your desk. Again, it’s breaking news. They’ll understand.

Any more tips for creating smoother communication during breaking news coverage? Be sure to let us know by commenting below.

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Matthew Nordin is a morning anchor and investigative reporter at WMBF News, Raycom Media’s NBC affiliate in Myrtle Beach. You can follow him on Twitter @MatthewNordin.