Writing Help – Page 8 – Survive Your Job In Television News

Do you overwrite?

I was adding to the cliché list the other day when it hit me, so much of TV news writing is so staid, so predictable. Frankly, it’s tired and cliché. Why? In So Cliché! How to avoid overused phrases, I listed some reasons why we use these phrases when writing news stories. But there’s even more to it.

Recently I tweeted this question: What shows do you watch to get inspiration for your writing? I got the typical answers: NBC Nightly News and the FOX Report with Shepard Smith. Notice, in the question posed, I used the word, shows not newscasts. What else do you watch?

Two shows that have influenced my writing greatly are “West Wing” and “Mad Men.” Yes, fiction. Why? Because these programs really revolve around conversations. They are not fast paced action thrillers by any stretch. The words are understated, yet profound. You feel a relationship building with the characters. They become real to you. Still, we don’t really know any of these characters completely. Sometimes, hours later, a part of the conversation you watched really hits you. You have an “Aha!” moment. You can’t stop thinking about how the exchange between the characters went in a given episode. When it comes down to it, television news is a conversation between the anchors, reporters and the viewer. That conversation should also have some intimacy. We should not have to beat the viewer over the head with overstated lines. The viewer wants to hear what we have to say. They are taking time out of their busy days to learn from you. We forget to honor that sometimes. Heck, with so much talk about ratings, we forget viewers come to us. We don’t have to hunt them down. We just have to give them something appealing, and they come to us. Then, hours later, they call friends and tell them about the thing they saw or learned that haunted them. Word of mouth is still the best advertising.

Two great authors, and former journalists can also give you an idea of the power of understated writing: Rick Bragg and Malcolm Gladwell. They have different writing styles than you use when slamming out a vo. But look at how they explain interesting ideas with simple and very conversational writing. When you read their books you feel like you are sitting down and talking with them. Both write non-fiction. You feel an intimacy. Techniques they use are very translatable to TV news writing. For example: They ask questions. You will see Malcolm Gladwell set up a scenario in a sentence or two, then simply write, “Why is this?” Then he lets the situation play out. You can use that technique in cold opens, intros to reporter packages and even teases. The viewer becomes engaged, starts thinking through the situation for him or herself and feels a connection. Rick Bragg is brilliant at showcasing irony. Irony is a crux of storytelling (read Storytelling on a dime). Both are masters at describing conversations they have had. The way they let those conversations play out, can be used when writing packages. The biggest thing they do, is let people speak for themselves. Too often we cut off sound bites just as the viewer is being hooked. The viewer doesn’t get a chance to connect with the characters in our stories. These authors understand how to give you just enough from a character that you have to stop and think about this person. Again, it’s intimacy.

A final thought, neither the shows listed above, nor the authors I mention use long sentences. The writing is very simple and direct. It’s similar to what’s spelled out in the article Short and sweet, the 7 words in a sentence rule. Every word should count in some way. When you talk with someone about an important issue, you choose your words carefully. You look for connections. Writing for TV news is no different. So try and keep it simple. Overwriting does no good.

What is hard news?

Let’s begin with this statement: This article is meant to start conversation. It is meant to stretch your comfort zone a little. TV news has to keep growing and reaching audiences differently for us to stay employed.

There is a conflict in television news that many managers, consultants and journalists themselves are not sure what to do with. The conflict: Defining solid television news stories. We call it hard news. We whine about it every day in story meetings. You know the mantra: “We need more hard news.” So what is hard news really? If you get a few moments Google “hard news, definition.” The definitions are fascinating. Here’s a sampling:

“news that deals with serious topics or events” from www.wordnetweb.princeton.edu/perl/webwn

“News, as in a newspaper or television report, that deals with formal or serious topics and events.” www.thefreedictionary.com/hard-news

“Serious news of widespread import, concerning politics, foreign affairs, or the like, as distinguished from routine news items, feature stories, or human-interest stories.” www.dictionary.reference.com/browse/hard+news

“Hard news is the kind of fast-paced news that usually appears on the front page of newspapers. Stories that fall under the umbrella of hard news often deal with topics like business, politics and international news. What defines hard news isn’t always about subject matter. Some might call a news story that’s heavily reported, on a subject matter considered softer (like entertainment), hard news because of the way it was approached. Hard news is also a term most often used by journalists and others who work in the media industry, though you will hear others outside the industry use it.” http://mediacareers.about.com/od/glossary/g/HardNews.htm

I purposely did not pull many definitions from TV news websites and reference books, because we need to see how the definitions we create impact what viewers think they will get. See how broad the definitions are? All describe ongoing types of topics: Political battles, stories about business in town, foreign affairs. Yet, most TV news veterans have seen a lot of these topics, especially business stories and foreign affairs, fail in the ratings. Even political news can be difficult to get people to watch unless it is a key election year or a very controversial subject. So what is hard news for TV journalist’s day in and out? Are we defining it incorrectly or executing wrong?

This is where the conversation comes in. Some talking points: First, what does serious news mean? Almost all of the definitions above reference serious news. Defining serious news, often explains a station’s news philosophy, understanding of its community and credibility with viewers. For the sake of argument, let’s define serious news as facts, events and people that have a direct impact on people’s lives. Events and topics that make people stop and think about their own lives and surroundings in a different way. So let’s try and put some tangibles with this idea. Let’s delve into a serious topic that often is covered horribly, if at all on TV: Education. This is a huge topic for your viewers. Your key demographic is raising children. I have worked at several stations that heralded a calendar year, as the year of education coverage. In all cases but one, the station dumped the idea within 6 months. The biggest problem is that education stories are often very video poor. Many schools do not allow you to shoot any video inside. But there are other ways to cover education besides sending a reporter to do a pkg. The biggest opportunity: Debates with local experts on hot topics in the area. Issues like, whether standardized testing is fair, teacher pay, new educational standards and school closings. All evoke a lot of emotion. They do not need b-roll. They need sound to play out. Remember the wild success of the cable network talk shows. You can turn mini-segments that will really get people talking.

Now, the next level of coverage: Show me the people in the schools grinding every day to make a difference. Make some of that coverage positive, because frankly most coverage of teachers involves one screaming at, smacking or diddling a kid. Yes, these stories are important. But we also want to showcase that there are teachers and supervisors that have very positive influences on students and families. Many managers over the years called this too soft, or said we don’t have time for “features.” Remember, hard news needs impact. It showcases events and topics that make people stop and think about their own lives and surroundings differently. (Yes, I am repeating that line, it is important!!) People love to watch stories about other people. Never underestimate the viewer’s fascination with their neighbors. It is basic human nature. Oprah made a gazillion bucks because she understood that. To truly cover a serious issue, like education, you need to showcase all sides. You need to show the human connections. This proves to the viewer you an informed witness, not just another group with an agenda. Remember, viewers are extremely media savvy in this day and age. If you come up with an advocacy campaign and ram it down people’s throats without another counterbalance kind of coverage, you eventually lose some respect. So called “feature” stories about the cool chemistry teacher who reaches students in a unique way, are as important to the viewer as live coverage during hearings about school closures or new testing policies. You have to showcase all elements of impact. That teacher also impacts a lot of lives and seeing a story about the teaching approach helps teach parents ways they can educate their child differently. That has a serious edge. Therefore, it is “hard news” coverage.

Which leads to my next talking point about hard news: It does not always need conflict. Sometimes you just need to relay the facts in a situation so that viewers can learn information and draw conclusions for themselves. A perfect example is health news. If you think health news is all feature fluff, you are very out of touch with the average human being. Everyone thinks about their health. They worry about family members or friends. Everyone has questions. Everyone has concerns. Health news should never be a feature that’s simply considered “fill” for a section of a newscast just to get viewers to weather. It is a type of hard news and should be treated as such. Health news has almost as broad an impact as weather. It’s just usually treated as a throwaway, and therefore comes across that way to the viewer. Next time an interesting health and/or fitness story pops on the wires, sit down and brainstorm on ways you could make it a lead story. I am not saying you really must lead with it, but treat the story like you would hard news. (Remember the definition above that references some things like entertainment news becoming hard news because of the coverage approach?). Look at it critically. Ask a lot of WIFM questions (if that confuses you read What is the viewer benefit really? ) and see if you end up with a fascinating edgy pkg idea or segment for your newscast.

My final and most crucial point is hard news should directly influence people’s lives. Again the word impact. Let’s replace the word serious in the above definitions, with the word impact. Let’s consider how most stations cover several topics, starting with crime. There’s a home invasion in a crime ridden neighborhood and police think it is drug related. If hard news is about serious issues that directly affect your viewers lives, is a live shot outside the house with a banner saying home invasion fair and/or enough? Are you giving the viewer, who counts on you to be the experts in your community, an accurate representation of where they live? Or are you in lust for a 40 second quickie that allows you to type in home invasion on a live super because it’s “sexy?”

Studies by The Pew Research Center consistently show that people are interested and looking for news about the economy, and aren’t getting the coverage. Slapping up a 20 second reader with an over the shoulder that says “unemployment down” is not the kind of economic news they want though. People are confused. Concerns over their job security, the worth of their house, if they will ever have enough money to retire, and if more of their neighbors are going hungry are daily topics. I can honestly tell you that not a week has gone by in three years that I have not overheard or been involved in a conversation with “viewers” about concerns over the economy. It is a constant. I hear it in grocery store checkout lines, picking kids up from school, having friends over for dinner, taking a walk in the neighborhood, and in exercise classes. People are worried. They feel at a loss for information. They need help. That is hard news. It has impact.

So remember, when considering if a story idea is hard news, consider the likelihood people are talking about that story and have lingering questions. Is there a new set of facts people need to know about, but don’t have the information? Is there something going on they should care about, but may not know yet? Think about the stories that just stick with you. A lot of those emotional connections you make with a story, involve coverage and techniques many journalists would call soft. There is a character. There is emotion. You feel differently for having watched the story. You remember those stories. But chances are most of the so called hard news you pushed for in a rundown or agonized over turning because you could not find impact… are a blur as of you drive home from work. Guess what? It’s a blur to viewers also, because they turn off the TV. They say to themselves: “This story doesn’t affect me and my friends. I cannot relate to this. Why should I bother to watch.” Believe me, they really do. I get bombarded with these comments and questions constantly. Truthfully, you probably do also from your non-news friends. Make sure the people make it into the coverage so the viewer can truly feel connected to the topic or event. Don’t fear lack of video, you can always showcase interesting sound to make your points. Do not push for or create conflict when there is none. Sometimes a story is hard just because it has great information. Finally, stop labeling types of news, like health and education as “features.” Try and show these broad appeal topics respect. Journalists are feeling more pressure these days to market and brand themselves. Taking these impact topics and delivering interesting stories with a “hard edge” is a great way to quickly make a name for yourself. Remember to focus on impact and people. The hard edge will come out in your coverage, because your viewers will be impacted by the information. You will become popular with viewers because you get what they need. You will brand yourself as “real” and “trustworthy.” Most importantly, delving into these topics can and will be journalistically gratifying. These topics can provide opportunities to empower people to change lives. Isn’t that why you got into broadcast news? What is a harder or a more serious type of news than that?

How to pitch, and pull off, stories in producer driven shops.

I got a huge response to our article about decoding producer driven shops. (If you missed it, check out “Producer driven doesn’t mean absolute power”). So now let’s talk about what kind of stories managers want to showcase in producer driven shops. First let’s summarize what makes a newsroom “producer driven.” It means a heavy emphasis on content. Anchors are considered advocates for viewers. Reporters are educated witnesses. Producers must have a deep understanding of the audience, its wants and needs. Producers tend to have more say in choosing content and set the tone for the “feel” of a newscast. In some ways anchors are showcased more in producer driven shops than in more spot news type of newsrooms, because they are given a more interactive role with content. They ask more questions and are often required to turn franchise pieces with hard edges. Because content is king, reporters actually play a huge role when showcasing coverage. But for some reporters it can seem like you have little say in what you do, because producers and managers often “map out” the coverage each day. So let’s decode how those decisions are made.

First and foremost, producers and managers are looking for segments and themes to weave throughout the day part. This showcases advocacy and emphasizes community involvement. From the time you pitch your story, you need to be thinking about the big picture. Reporters, this means not holding back any interesting elements when you pitch the story in the editorial meeting. It is important to explain how the anchor can pitch to your story with some sort of interesting information and/or visuals. Do you know someone who could do a studio interview after your package that would provide interesting perspective? This means you really have to understand the story you are asking to cover. You cannot just scan a headline and hope you “get a pass” in the meeting. You have to be able to take the story beyond a newspaper headline. Producers in content driven shops tend to read multiple newspapers. Managers also try to be very in tune with what’s happening. They will be familiar with most content you bring up. Showcase how your package will advance the story. You need to explain why a viewer would watch your story rather than the other stations in town. And don’t forget, this also means you cannot save all the “good stuff” for your live and package scripts when you actually produce the story later in the day.

Before you think you must come in with an Emmy award winning “big get” each day, understand, there are many ways to think big picture beyond finding daily exclusives. Exclusive elements don’t happen every day on every story. Try and relate the content you are pitching to the key audience the station wants. Will it appeal to 25-54 year olds? How? That might be your spin. Can you make the story relatable to even larger audience groups with a clear character you can put in your package? If so, explain that right away. Can you add “a slice of life” element into the story you want to turn? Any way you can make the story feel real, to a broad group of people, will make you and your story ideas very appealing. This also means you must have a good idea of the kinds of visuals you will provide in your package and for teases and set ups. (See “Make your sell” for more on how to effectively pitch stories.) You don’t have to have great flames, dramatic car chases or screaming people to sell your story. You do have to help the producers and managers visualize how the story will play out. Remember, they are not just looking to fill 1:30 that day. The more they can really delve into content in a compelling way, the more appealing your story idea becomes. You have to help them see and feel the story.

If you really want to stand out in a producer driven shop, pitch stories in areas of the market where the station wants to grow audience. Source build there and look for stories you can turn in that part of the DMA that people living nearby would also find interesting. You have a key advantage over the producers and managers that are driving content. You leave the newsroom each day and get access to more people. The faster you source build and can provide information on developing stories, the more the “powers that be” will trust your instincts and trust your story pitches. By focusing on areas where the station wants to grow audience, you show you are savvy to the “big picture” which is a huge draw.

When it’s a slow news day don’t be afraid to pitch consumer stories and interesting new developments from stories you have covered in the past. Remember, a key part of producer driven shops is showcasing community involvement. That means follow ups are very important, as long as they have substance to them. Consumer stories usually have broad appeal. Viewers in nearly all income brackets are looking for ways to make the most of their money right now. That opens the door to a lot of interesting stories that can naturally be broken into several elements. Keep a list on hand, with good contacts for slow days.

Lastly, story tell, story tell, story tell! If you make a name for yourself as a versatile reporter who can weave interesting stories out of many types of content, you will be well respected in producer driven shops. You will get more leeway when pitching stories because managers know you will find something compelling to turn.

Time to question, all those questions!

You would think asking questions would be the easiest part of a TV journalists job. We are paid to ask them all day long, so we should be experts, right? Yet it is nearly impossible to watch a newscast and not see very strange and uncomfortable Q and A’s. We recently discussed those pesky consultant/management mandates that say you must have the anchor ask the reporter a question going into a live shot (see “What’s with the question”). Now let’s talk about required questions in live tags.

First a comment to managers and producers that think this must happen after every live shot no matter what: Is this a cheap copout? Yes, there is a tone in my question. There is good reason. The nature of many news philosophies is to exploit, and I would argue create, tension in Q and A. We want spirited debate. We want to expose the swindler. We want to play out the anger in the situation. We want to separate fact from fiction. These are great elements to make great TV, no arguments there. But what is the point of Q and A between anchors and reporters? It’s team building. Here is a wild and crazy idea: Could these mandated questions actually make it seem like the team is working against each other?

To clarify, I am talking about Q and A out of basic news of the day stories. I’m not talking about breaking news. Q and A is very natural and frankly expected by the audience in breaking news. In this article we are talking about Q and A found at the end of live reports about school budget cuts, ongoing court cases, follow ups to yesterday’s big fire. These are the stories that can really be bundled up in nice little packages. The facts are not changing minute-by-minute and therefore do not need clarifying. In other words, the reporter doesn’t really need the anchor to back them up and make sure the information was clear because new facts are constantly coming in.

We’re talking about Q and A scripted after the event that the reporter is covering is finished. Stories that give viewers insight into what happened. In these run of the mill situations, the questions often come across as forced and, if you really think about it, often make either the anchor or the reporter seem clueless about a given fact.

In order to script effective Q and A in the tag to a live shot, you must first really understand the role of both the anchor and the reporter TO THE VIEWER. The anchor must be more than the “pretty” person sitting on the desk, telling the reporter what to do. This is how many Q and A’s come across: The boss (anchor) is quizzing to see if the worker (reporter) did his/her assignment and understands the material. Is this team building? What is the anchor to the viewer?

At stations where the anchors are very highly regarded, you find that viewers consider the anchor to be their voice, their advocate. Viewers say, “The anchor looks out for my community. He/she asks what I am thinking.” Reporters are the eyewitnesses that show viewers what’s happening in their town or neighborhood, and demand the truth. So when you have an anchor ask a reporter a pointed question that can seem adversarial toward the reporter, you lessen the credibility of the reporter a bit. Then there’s the other common type of scripted question: the softball. Since many producers and reporters are under intense time constraints, the mandated questions are often after thoughts. They become trivial questions that make the anchor look like he/she isn’t paying attention to the issue being discussed. No, you don’t want the anchor picking a fight with the reporter. You also don’t want the anchor coming off as having sat in “la la land” for the last 2 minutes and being clueless about the issue. The viewer assumes the anchor has a clue about the story being discussed. Remember the anchor is the viewer’s advocate. So asking, “Hey Joe Schmo when’s the next council meeting if people want to attend?” is a throwaway. It’s information that’s too basic. If you are required to script a question, have the anchor ask something like, “Joe, if people really want to speak before council at the next meeting on the 7^th, what do they need to do?” This shows the anchor knows there’s another meeting, and is thinking about concrete facts the viewers need to know to have a voice. Then the reporter, who demands truth, has the answer. The question is in no way adversarial between anchor and reporter. Each role is clearly defined in the exchange.

That, my friends, is the key to scripting Q and A in live tags. First and foremost remember the role of the anchor to the viewer and the role of the reporter to the viewer. It will help make sure mandated questions do not come off seeming forced as often. Have the anchor ask questions so that the viewer can gain more control of the situation or move forward with the facts presented. Have the fact finder, eyewitness reporter, show the viewer the situation or explain the fact.

*Anchors if you are told to “just put questions in” you need to actually call the reporters. Don’t assume you know the story. Often you are wrong and the reporter is trying to keep you from looking like a moron. (Check out the Art of ad-lib and On the spot, when anchors put you in uncomfortable positions articles.)

As for producers or managers who mandate these Q and A’s every time, without fail, there are other ways to build team. And, keep in mind, viewers like variety. Too much scripting becomes too formulaic and makes your newscast look tedious. In conversations, there are times to ask questions and times to shut up and just listen to take it all in. The anchor’s conversations with reporters should reflect how we actually communicate with others in “the real world.” Sometimes we ask a question. Sometimes we don’t.