New journalist in town. How to quickly gain credibility? Drive the DMA

It is no secret that you will likely move several times as a journalist. It can be hard to make a good living at first, and you just have to move to make ends meet longterm.  So let’s talk about how to quickly and easily transition into a new market. The goal is to gain credibility and be able to focus more on context and storytelling; with perspective before the common 1 year in market mark.

The very first thing to do is drive the market. And I mean really drive. Don’t just hit up the tourist spots. Don’t just look on a map at the places with weird names and learn how to pronounce them (Although that is very important to do as well.). Really get out there, and see what places are like. Neighborhoods. Schools. Various parks. And when you can, make a real outing of it. Sit down on a bench and observe. Take a walk in a residential area (preferably with a coworker), and soak in the atmosphere. All areas have little treasures that locals know about that you need to discover quickly.

Also call a local historic preservation group. Ask them for lessons in political and racial history of the area. Ask about the state of education long term. Also economic upswings and downturns. This will give you some ideas to delve into perspective more. 

Go to a farmers markets and playground. Grab a treat, sit and listen to what people are talking about. Same with mall food courts or gatherings of food trucks in various spots. Try and be culturally diverse in these selections. You want to get a broad perspective. This can be a great way to see ways to differentiate your coverage. 

And if you can, try and join an organization to meet people. It can be a great satisfaction to explore an interest outside of just doing the news and a chance to meet people in the community. Many of the groups are meeting virtually as well. You need to try and build a network to source stories, get perspective and start to feel like part of the community you serve. Why not enjoy the process with some social networking too?

Finally remember that the best thing you can do, is watch and listen. Keep watching and listening. The more you do,the more you can relate to the area quickly and the better off you will be.

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Is Breaking News Cliche?

I recently posted a question on Twitter, “ Should ‘breaking news’ go on the cliche list at this point?” The amount of views on that post was tremendous. So let’s delve in a bit more shall we?

I get asked how and when to use the term breaking news a lot. For good reason. The term “breaking news” has taken on a wild and crazy life of its own in TV news. Its been a long ride. And just like some rides at Disney, it is time for an upgrade.

Breaking news is overused. There I said it. Especially by cable news outlets and some local broadcasting groups. The thinking is if you state immediacy viewers cannot help but watch. Problem is, when you really think about it, most breaking news on TV is dated, compared to digital news. The very fact that newscasts are on at set times, ruins the appeal of using “breaking news” in most stories. (Even cable outlets have set viewers for set time slots.) In fact, viewers know you are likely just exaggerating. Just look at studies about credibility and TV news.  

 Digital is changing things for sure, and it begins with the use of the term breaking news as a crutch to try and get viewers to stick around and consider newscasts relevant because its “breaking” information.

Especially when you look at the definition of cliche:  A phrase or opinion that is overused and betrays a lack of original thought. (Dictionary of Oxford Languages) This one by Merriam-Webster makes the point more clear: a trite phrase or expression.  In other words, used so much that it has become boring, and perhaps lost its original meaning.

Viewers who tend to like news, tend to also look at digital resources. Yes this can even include some Boomers.  Especially with more newspapers offering less expensive digital formats than getting the paper thrown into the driveway each morning. So these viewers, are seeing through the gimmick that “breaking news” has turned into. Its become boring, unoriginal and frankly, not worth tuning in for. 

If everything is breaking then nothing truly breaks. Memorize that mantra. 

So let’s give “breaking news” that makeover it so deserves. First, a made for TV definition: Breaking news is news that started happening during your newscast, and new elements are continuing to present themselves. You are sharing information that has not made air before in other newscasts. This is information you are gathering, right at that moment. 

So if a newsworthy event happened two hours before your show, then ended before your show is it breaking? NO. It was breaking for digital two hours ago if you have a kick butt team in that section of your newsroom. But for TV, no. Instead think: latest developments. The story is new since the last newscast, and the goal is to continue to expand on key facts while you are on the air. You are filling in the viewer. It is new, but not breaking.

Is Covid breaking news? There are constant new elements presenting themselves all day each day if you really think about it. I am going to argue, proceed with caution. Breaking news, feels like a gimmick to casual viewers. (The regulars likely tune out the labeling period, still no benefit to you.) So happening right now, or latest update or developing can work in this scenario. Or you could avoid all of these “news branding” phrases and just say what is going on. Viewers still assume you are at least trying to bring them “new” information in a newscast. They give you some points for that effort still. Why not use that to your advantage and save time and energy just telling them the facts without a label at all? In terms of Covid so much is happening, it feels like a tidal wave. The viewers need something to cling on to, perspective. New information isn’t always enough to satisfy audience needs.

Breaking news can have a place in the newscast, but to me it should at least be a strong contender for the cliche list. Avoid. Focus instead on just consistently updating stories, so everything is new. Viewers expect that and frankly many take it for granted. Labeling things new and breaking constantly can shine light on the fact that the rest of your content is likely old. Especially in the digital age. By focusing less on the label, and more on the information itself you will gain more trust with the viewer. 

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How to figure out what should be in your TV story vs your digital story.

This is a million dollar question in a lot of ways:  How do I figure out what should be in a TV story vs a digital story? There are teams of researchers, consulting groups, and higher ups in the broadcast industry weighing this question every day. But you are a journalist, and you have to turn stories everyday right now while they ponder the future digital universe. So let’s lay out some common sense ground rules. 

Necessary TV Elements:

Wide Impact

Strong visual and/or emotional elements

DMA Impact

Timeliness, especially if ongoing

Necessary Digital Elements:

Immediacy

Impact

Strong visual and/or emotional elements

Great Why or How elements

Great extra nuggets of information surrounding ongoing story 

These lists look awfully similar right? The key differences are subtle but important.

Let’s jump into the TV elements list first. Wide Impact tops the list for a big reason, TV viewers are getting more finicky. We used to be able to just grab hyper local elements to fill up our local news sections and be fine. Not as easy now though. Viewers are likely two screening when watching TV so if a story or two bores them, you lost them to the other screen! So while remaining largely local, the story has to impact a lot of people. Let’s discuss the meaning of impact. That doesn’t mean a direct effect on the person watching necessarily. It can also mean a strong universal type tie. Think heartbreaking stories. My family isn’t impacted, but I sure care about the other family. Or I sit and thank my lucky starts that’s not my family. Just getting nitty gritty here. That’s why emotional elements are so crucial. 

TV news needs strong visuals in its stories. The goal is for every story. That’s not always realistic, but try as much as possible. Especially in this day of big monitors and telestrations and 2d graphics. Discussing the visual impact of the story is as big as the community impact when considering a TV news story.

DMA impact is a little different but very key. There are times especially if you are the third or fourth place station that you want to cater to an underserved audience in your DMA. This helps serve the community better as journalists, and can help bring up ratings. These are important discussions to have to make sure TV stories are truly considering the entire audience, not just a chosen few. (Which can get into the whole idea of not just choosing stories you personally care about to cover. Your opinion is one opinion. Never forget that as a journalist.)

Timeliness is also very important. But this is going to sound half crazy to some, it needs to emphasize more developing type stories, instead of just breaking news. Why? Because digital does breaking news better unless it is a HUGE event in which you are in continuous coverage. Admit that and you will start to produce more relevant stories for your viewers. It is too hard for TV to beat digital. Breaking news desks need to cater to digital first. But you cannot put clearly dated stories into newscasts. That’s where strong data driven journalism is starting to come into play. You have started hearing broadcast groups mention that they want to focus on hard hitting investigative journalism locally. That’s smart. That’s going to provide the key information that will drive audiences to a TV newscast. I want to see that reporter I trust spell it out for me. Then I can research more and see if I agree. That’s what journalism was about for a long time. But TV news went too heavy into pictures and immediacy and not enough into impact. That’s what hurt TV. It’s time to go back to the basics, with a little more showcasing savvy than TV news of the 80’s for example.

Now the digital list. Immediacy is first for obvious reasons. You check your phone to see what’s happening right now. What if I missed something? Due to content constantly changing people are constantly checking. That doesn’t change for local news. You have to have new elements all the time that make sense. Immediacy.

Impact is next. Just grabbing breaking news from all over the world will not impress local audiences. Research shows this for TV viewers and it is not different for internet users for local TV news websites. I promise you do not do it as well as HuffPost/Politico etc.  Focus on what the audience wants. Local stories that could make a difference for them or someone they know. 

Strong visual and/or emotional elements. Think Instagram mentality here. You go on the app thinking you have 15 minutes to burn and an hour later, you are still looking at posts. Same with Pinterest. Give them great information they can relate to and suck them in with a great image or video. The human brain cannot resist. 

Great why and/or how elements are crucial too. It can be really hard to catch everything stated on TV. Consumers are grabbing their phones, starved for more information. They can read the digital story more than once. They can highlight words and research more things. They can really get into the nitty gritty of stories and subject matter they want to understand. This is where we journalists can inform, teach and frankly be relevant again. Give them the facts they crave. Delve into what so many feel is so hard to get right now, understanding.

Sometimes that understanding is a whole series of special reports. Sometimes it is simply the last element of our digital story list:  extra nuggets of information on a developing story. This is especially true if your next newscast is not for hours. Keep covering the most relevant stories. Add elements, even a few lines with an updated time stamp under the byline. It helps you get more clicks, more loyalty and more impact. And extra nuggets are usually easy to find and explain. These often become the old “water cooler” elements that people want to share with friends and coworkers. Especially now that everyone wants to show they are in the know and frankly relevant themselves. The psychological draws of digital are crucial to consider throughout your story selection process.

Hopefully these guidelines will make your day to day job a little easier while the big wigs duke it out over who has the big answer to digital. 

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Let’s get personal. Why your social media connections could cost you your job.

Over the last several months especially, FTVLive.com has called out a lot of journalists for inflammatory remarks made on their social media including their personal Facebook posts.

At times these Facebook or Instagram pages are “locked down” meaning someone has to ask to be your friend to get access. Apparently that is leading some journalists, including very seasoned ones, to think they can post anything because its only going to be seen by family and friends. But here’s the issue, friends can fall out of favor, or have another friend who doesn’t like you. All it takes is a friend with access to your page to screen grab your post and send it to another person, and you are as good as public. Don’t believe me? Again ask some of the journalists recently called out about their postings on FTVLive.

The hard reality here is these posts can also be sought after by bosses, HR and coworkers ticked you got the shift they wanted, the position they hoped for etc. I have seen it, and had to help journalists deal with this reality several times now. You have to realize, all it takes is one person to take a screen grab and share it. 

I have also seen people go through the rest of the staff’s posts when they get in trouble themselves and try and out the others for doing the same thing. Next thing you know a bunch of staffers are getting written up. And it can be more than a slap on the wrist, the post and disciplinary action can end up in your employee file impacting your ability to get a job in company in the future. Also HR will protect who “outed” your comment. So you will constantly look around the newsroom and wonder who turned you in. Who has it out for you?

I have heard of hiring managers contacting former employees at stations you apply for, to see if they can get access to your personal Facebook etc. Not to mention HR and managers having burner accounts, that seem innocent but are actually used to get access. 

This is meant to make you stop and think hard about social media. Privacy just does not exist. You cannot count on private mode, when it comes to protecting your career. There is always a way to gain access if a person wants to, and there can be people you think are your friends that will stab you in the back. 

With this reality in mind, let’s talk about the never post list you need to memorize.

Political Views

Compromising selfies

Sexual comments, innuendo

Religious opinion

These are your danger zone topics.  Can you post a bible verse for inspiration on your personal account, probably, but be careful. You can also say you just got back from service. Other than that, keep any opinions to yourself. You are a journalist, you are very vulnerable and under scrutiny.

Politics is just a no. Sorry the world is too polarizing. Pass. Talk with your friends and family. Otherwise. No.

What are compromising selfies? The specifics vary depending on CoVid. Right now if you go to a social gathering, do not post a picture. If you are out drinking do not post a picture. If you are flying somewhere probably should not post a selfie from the plane, airport etc. Non CoVid times, do you look drunk don’t post. (As in you do not want any pics taken when you are drinking that could end up on social media) Would you wear that outfit in front of a religious leader or your parents? If no, then no selfie online. Sorry, America still can have very puritan like values. 

I know that there is a push to feel good in your own skin. And you should. If you work out and love your toned body, that is not a bad thing. But you have to be careful about mistaken impressions. You might think that bikini is ok, but I promise most of the hiring managers are not thrilled. Those that are frankly are likely not thinking of you as a good journalist, but eye candy they can use to get numbers then dump when the awe wears off. Sorry but someone has to say that bluntly. Too many people are not understanding it. There are a very few  hiring managers who will not judge and will just focus on your journalistic integrity.  To assume most will is just plain over estimating their goodwill and maturity. Also, think of all the memes out there, do you think most Americans are mature too or will pick apart your “assets” and objectify you. Is the risk worth your career? If you are in journalism to be looked at, you still have to keep the job, to get that attention. Remember that too.

Now sexual comments and innuendo. Sadly, I see a lot of this when screening journalists myself. I get that social media can be a way to hook up or find the love of your life. But again, you need to think about all the stories covered when politicians sext etc. Same applies to you.

Also seriously consider whether people at work should have access to your personal accounts. A lot of people choose to keep work and home separate, including their personal social media accounts. It is a valid idea. One I would encourage while you work in the industry. Once you leave a station maybe you invite a select few of your closest friends to have access. Maybe. Again, I can promise you, when you see a personal Facebook reference on FTVLive, in most cases someone that person trusted shared that post with someone else, possibly including FTVLive directly. Having limited access, where you approve the friend list is not enough.

Finally a word on social media policies at work. All of them have some language that allows the staton to come after you for personal pages. That includes, personal Facebook with limited access, personal websites, etc. They keep the language fluid enough to be able to come after you if they so desire. Bottom line, most journalists do not have the cash flow to fight them back, and the companies know it. So they issue blanket statements about types of unacceptable posts (see list above) and they remind that everyone, even those of you behind the scenes represent the company at all times on social media. All times. If you are online, you represent the station you work for. Period. That has to be ingrained in your mind as you post. Every minute. Every day. You just need 1 person to dislike something you post to potentially seriously damage your reputation and cost you your job. So never forget your social media connections could cost you your job. 

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