Attention Grabber: How To Do A Great Live Tease

More and more reporters are being asked to do live teases.  The producer isn’t trying to get out of work necessarily, this is a great marketing tool to show you have live crews everywhere in the DMA or at least in a key place. But these teases need to be more than a person just standing outside holding a mic with a station shirt on.
The best live teases are about 6 to 10 seconds and are interactive.  Think show and tell.  Reporters need to visually show the viewer why he/she is live somewhere from the get go. This includes during live teases.  Standing in front of the camera, holding the mic is not enough. Point to something in the background. Walk and talk.  Hold up something.  Get the viewer into the story right away.
Make sure and coordinate what’s being said live. There needs to be a dialogue between the producer and reporter. Often I hear the anchor pitch to the reporter, then the reporter says the same thing. Obviously it is not effective to repeat a line.  Producers be willing to take the time to brainstorm with the reporter.  And reporters, remember producers have more tease writing knowledge. Take advantage to make sure you get the most out of this extra live opportunity.
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Coming out of the black hole, how to make the most out of late news live shots

I’ve been traveling and one market I was in, is really putting heavy emphasis on its late  newscasts.  Competition is tight, a new broadcasting powerhouse just bought a station and it’s ready to make a big play.  Veteran journalists know what this means.  More live, more often, even if it’s in the pitch dark.  So I sat and watched the new competition come in and make it’s presence known.  The takeaway, live shots in black holes.  Live for the sake of being live.  Showcasing that the reporters are everywhere with a simple word, in an upper corner of the TV screen, repeated over and over: LIVE.

As a former nightside EP, I get it.  I remember the countless strategy sessions about the importance of live crew placement.  The incredible marketing involved with people driving by your station’s microwave or satellite truck for hours on end.  Then there’s the promise that you will deliver breaking news.  That means night crews are working out of live trucks no matter what.  You must be ready to jump!

But here’s the thing, shooting a lovely reporter whose face glows in the dark like a street lamp against a pitch black background is not acceptable.  So let’s break down why these live shots happen and alternatives to the glowing head in the black hole.

So, why do those “work you to the bone” nightside managers require you to go live, even when the story is “over” and there’s nothing to see in your background?  For two reasons:  Breaking news and marketing.   Here’s what I mean by that:  If you have two crews, and four counties in your DMA you need to spread everyone out.  If everyone heads back to the station with look lives, you could end up screwed.  That’s when the huge breaker will happen on the outer fringes of your DMA.  You must cover the bases. So if the crew is out in a live truck anyway, you might as well get that live super up.  That’s the thinking.

As for marketing, if your crew is parked in a busy section of town or better yet in a part of the DMA you know brings in a lot of viewers, or is full of opportunities to grow viewers, you want the exposure.  That huge mast or beautifully painted satellite truck is a mobile billboard.  That advertising is priceless.  Billy drives by the truck and calls Bob to say, “Hey channel 8 is here.” Bob calls Sam and so it goes.  The nightside managers task is always to grow audience.  You can bet this is on that managers mind every night.  We ask ourselves “Where can I send the truck that will get the most eyeballs and then new viewers?”  It’s the simple truth.

So now that you know why the nightside crews get “stuck” live all the time in the dark, let’s talk execution strategies.  The crews need to avoid black hole live shots, and the managers need to help.  Yes, that’s right:  The mangers need to help you avoid black holes.

First let’s talk about what nightside crews can do.  I used to get into it with photojournalists all the time for refusing to set up a frigging light on the background behind the reporter.  I get that it’s a little extra work.  I get that it’s just an empty building. Personally, I hate that kind of live shot background image also.  But, if you are in the part of the DMA I’ve been told to increase viewer numbers in and it’s ratings and I have a HUGE lead in, I may feel I have to showcase that we have a crew there RIGHT NOW.  The station is deeming a particular community important.  We are there watching out for you.  And whether you the crew or I hate the dark shot, there are payoffs sometimes.  So get out the light kit and make the effort.

That said, if you don’t have spare gear, or if you have an imaginative look live option, call it in.  Nightside managers, remember you can still have your cake and eat it too. Let the crew feed in the great look live elements.  But keep them parked in the truck during news time.  You get the marketing exposure and the ability to jump on breaking news if needed.  Sometimes it is worth losing the live super to avoid the black hole.  When you really think about it, you could get to a breaker even faster if the crew does not have to break down a live shot.

But, news crews, if the nightside manager gives you this option, that doesn’t mean you “cheat” and head back to the station a little early.  When you get busted, you will ensure yourself a set lot in life:  Live shots in a black hole each shift for as long as you are nightside.  The strategic planning cannot be sacrificed just to make your life easier.

 

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On the Spot! When anchors put reporters in uncomfortable positions on live TV.

I recently got a message posing this question:  “Why do anchors so often make strange comments at the end of live shots  that are nearly impossible for a reporter to gracefully respond to.”  Examples you ask? Okay, see if these sound familiar.  A live shot ends about something very sad, like a murder and the anchor says: “Great job, Joe Schmo, reporting live downtown.”  What’s great?  Someone died!  Another common scenario:  The reporter tags out with a fact like a vote scheduled in council tomorrow and the anchor parrots the very same fact like this: “You know Joe Schmo, the vote is tomorrow.” Joe the reporter is stuck thinking: “Yeah, idiot, I just said that.” and stares at the screen with a look of confusion.  The final example, Joe the reporter explains an element of the story in the live intro or within the package, wraps up, then on the two shot out the anchor asks about that same element, like it was never addressed.  The reporter is thinking: “Didn’t you listen to what I just said?”  Usually that quizzical look is on his face, on live TV.

So let’s look at why this happens, then try and keep it from happening again.  The “why” is usually tied to one of two things:

  1. The need for the last word, to tie things up and transition.
  2. Questions required in tags, by management, for interaction.

Let’s make it clear, in my experience, the need for the last word is not always an ego thing.  The anchor may not be trying to act all knowing.  Anchors often feel compelled to compliment reporters or reinforce team.  They sometimes just don’t have very good timing.  Hence the “Great job Joe Schmo” comments after a story about a murder.  Instead of focusing on the story, the anchor is complimenting the reporter and it just comes off as weird.  The intentions are good, but it doesn’t make the reporter feel complimented at all and leaves the viewers wondering what just happened.

Often anchors are ordered to make say something out of live shots, while in a double box.  This can be mandated by management or producers who are taught to start and end live shots on double boxes, period.  Sometimes this leads to the anchor getting stuck with nothing relevant to say while trying to transition.  The end result is a weird comment parroting back facts the reporter just said and hoping it sounds different enough that it passes for a real reaction.

While we are on the subject of double box live tag outs, producers take note, scripting “Thanks Joe Schmo” is not always the best route.  It sets up the inane comment scenario.  Suggestion:  Tell the anchor to call the reporter and ask for a factoid they can bring up in the double box.

Notice, I did not say ask for a question.  That call should vary depending on the story and what the reporter knows about the subject.  Often the most uncomfortable moments between an anchor and reporter are during a q and a in a live tag.  Over time, I saw these q and a’s go awry most often when management required a question coming out of every live shot.  I could (and probably will) go on and on about why scripting tag questions every time is bad in a future article.  For now a summary:   Sometimes it makes sense to ask a question, sometimes it is better to share a factoid the anchor can state quickly for emphasis.  Both the reporter and anchor should not be blindsided.  These double box interactions work best if the reporter and anchor can work them out together.  Also, don’t be afraid to end a live shot, then do a two shot transition to a new subject.  You can create team interactions other ways.  Something like this:

((Joe Bob – 2 shot))

Thanks Joe Schmo, Suzie, there’s a similar situation in Atlanta tonight.

((Suzie Q -2 shot))

There is  Joe… and it’s causing problems for a lot of people.

((Suzie turns to 1 shot))

See Anchor’s don’t have chemistry for more on how to work these two shot transitions.

Now, let’s look at more solutions to prevent these “on the spot” moments.  Anchors, it is human nature to want to tie up a conversation with a thank you or a compliment.  Just be cognizant of what the subject is about.  Think about talking with a friend about a tragedy in his/her life, the end of the conversation might be silence.  It might also be a shake of the head.  That is appropriate at the end of a live shot as long as you are really feeling the emotion.  If you are just plain uncomfortable, ask the producer not to script a two shot for that particular tag and explain that you are uncomfortable.  Just remember, if the subject is heavy, that is not the time to tell the reporter “Great job.”  Send a text after the show instead.  Reporters, if the anchor does say great job, nodding your head and saying nothing else is fine.  Reporters also do not have to have the last word.  Let the emotion ride a second in the silence.  It may seem counterintuitive in a business where you are paid to talk, but it is more natural to the way we communicate in the real world.

If the anchor asks about something the reporter just said, it is best for the reporter to briefly summarize with an added tidbit.  You might say, “Yes Suzie, that council vote I referenced earlier will be at 7, and they’re expecting a big crowd, so you might want to come early if you want a seat.”  This lessens the “Huh, he already said that!” blow.  If you cannot add anything when you summarize, just say “That’s right.” and wrap.

Finally, if the anchor says something really out there and you don’t know what to do, just sig out.  Viewers are used to seeing reporters not react to things anchors say and will likely assume you couldn’t hear the anchor or there was a technical difficulty.  That assumption, and slightly tense moment is better than fumbling through a response that just doesn’t make sense and/or being visibly uncomfortable.  Then make sure the producer knows what happened, so everyone can trouble shoot in the future.  Bottom line, there needs to be communication between anchors, producers and reporters to avoid putting a reporter “on the spot” the next night.

 

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The live shot died and there’s nowhere to go!

I recently saw a producer tweeting about his frustration over this predicament.  A reporter on a live shot didn’t call in scripts, then, the live shot died.  That means no backup.  The anchors do not have a little information to draw from and then move on.  So they are stuck saying: “Sorry about the technical difficulty.  We’ll get back to so and so when we can.”  Losing a live shot and having to do a mea culpa is a big deal.  Viewers do not like waiting for something they were promised and then not getting it.  Think about it, neither do you.  It is so easy to hit the remote and never look back.

For this reason many stations have policies that require reporters to turn in complete scripts to the producer before the newscast airs.  This means actual written copy for their live standups.  With Smart Phones, laptops and remote access this should be easy.  But some shops still do not have the technology synched up.

In every station where I worked several reporters fought this tooth and nail.  If you want to get on a producer’s bad side, this is the way to do it.  In a breaking news situation everyone understands reporters are just trying to make air.  Producers gladly take the risk and go to you without a script.  But when you are just doing day-to-day news, providing your script should be doable in some form.  I used four techniques as a producer to eliminate the problem of not getting them.

Getting reporter backup scripts

  • Email script for copy paste or transcription
  • Backup vo/sot required
  • AP writes backup from earlier show
  • Staggered script deadlines

In some stations where I worked the reporters were turning two packages on two different subjects every day.  If they could not just write in the rundown, I would give them the option to email me the approved script so I, or my AP, could move it over.  I understood every second counted for these reporters.  They can’t help if the technology was such that there was no way to write directly into the rundown.

In cases where the reporter had one package a day, I required a backup vo/sot be written and sent to my AP.  That way if the package didn’t make it, or we had to push it aside for a breaker, we had something to go to.  For my feisty reporters that didn’t appreciate being asked to do that, I had the nightside producer or morning show producer call and request a vo/sot.  The reporter wanted to get home and would usually write it up quickly.  The other producer got a vo/sot they may or may not ever use and I got a backup!

If the reporter is turning several packages, he/she is legitimately too swamped to turn in backups for producers.  In that case I had my AP write backups from earlier newscasts, just in case.

Finally, if reporters were willing to send in backups, I was willing to be more flexible on feed deadlines.  I would stagger when pkgs were due, then let the reporter voice before turning in a final approved script and/or vosot backups.  I wanted to give reporters more breathing room and a chance to focus on their  packages.

Reporters, if you really want to befriend a producer, provide your live scripts every day.  If the technology makes this nearly impossible, then at least call into the producer or AP with a sound bite so they can try to write a backup.  You will make a loyal ally.  Scripts and potential backups are in the best interest of the show and everyone’s credibility.

 

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