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The 3 b’s to win over your News Director.

A producer recently Tweeted me asking for an article on how to build a relationship with News Directors. Frankly, I could write a book on that subject! But there are some basics easily put into a short blog. First, you need to know, access to your ND varies greatly depending on market size, how many other managers exist in your newsroom and your ND’s temperament. There are some fail safes though that will help no matter your situation. We call them the 3 B’s:

Be subtle
Be consistent
Be loyal

Before we spell out these 3 b’s, let’s give you some insight into what ND’s often think. Simply put, up to half the newsroom is “on board” helping out day to day, the rest are not loyal or don’t seem to pull their weight. (Trust me on this one, I’ve heard many ND’s say it!) That second group appear to fight the ND on everything by being argumentative. The ND gives a critique and the person throws back reasons why it’s “the newsroom’s fault” something wasn’t done. Then comes the “high maintenance” label of being difficult or too needy. This is especially true if you have valid points that, though probably unintentional, showcase the ND’s problem areas in the newsroom or even management style. No one is perfect, including your ND. We’re not saying you need to be a “kiss ass” and do whatever the ND wants all the time. We are not saying your opinion isn’t valid. It’s all in the delivery, which we will spell out in a moment. The ND will have people on staff that they count on for their own gut checks from time to time. You become one of those people with patience and by showing loyalty. This all begins by being subtle.

Being subtle means being the person that sits back and listens to what the ND asks for. Take, for instance, a staff meeting where the ND spells out the news philosophy of the shop. You don’t raise your hand and ask a bunch of questions. You want to hear not only what the ND says but his/her reaction to the flood of questions and instant critiques. Once that’s completed, process what the point of it all seems to be. A day or two later, drop by the news director’s office and say something like: “So I was thinking about the meeting and want to make sure that what you are expecting is ‘XYZ’.” Let ND answer and then thank him or her and walk out. Then try and do what was asked of you. After a few weeks pop your head in and ask for a critique. Yes, you will likely get an honest answer that could be disappointing. Most ND’s recognize that asking for critiques is not the easiest thing to do. The willingness to do so will show respect. Now this is key: Don’t ask for critiques all the time, just when there’s a philosophy change or change in your job assignment. People constantly asking for critiques and therefore validation are considered high maintenance. Remember the first B is to “Be subtle.”

Now that you have a clear idea of what the ND wants, execute it and “Be consistent.” Strive to do it every day. Keep your head down and just do your job. The ND will notice. You may not get a lot of pats on the back. But that doesn’t happen often in TV news anyway. If you screw up one day, the ND may give you the benefit of the doubt if you’ve built this relationship. You just might set yourself up for a promotion or at least an opportunity to ask for better assignments during your next review. Consistently doing your job is another way to show loyalty.

That leads to the third B, “Be loyal.” Before you start shaking your head and thinking to yourself “I’m not a kiss ass” know this: That’s not what showing loyalty is about. Loyalty doesn’t mean planting smooches on backsides. It means not going into the ND’s office and throwing fits when you just got royally screwed over. That doesn’t mean you have to become the news room doormat either. If something happens that puts you in an awful position, go in and ask for advice. If the ND throws something back at you like “How would you fix it?” have a possible solution ready. Spell it out, then accept the critique. Thank the ND for listening when you walk out. You need to do this even if the ND is a screamer. (click here for more on how to handle bosses that scream.) Showing loyalty means knowing your ND is going to screw up occasionally and you aren’t going to rub salt in the wound. You will forgive it and move on in the best interest of the station. If you see a situation that might really cause a problem, like a potential ethical issue, call the ND and give him/her a quick heads up. Don’t call screaming about how you don’t appreciate being in this position. The ND doesn’t care about your feelings. You are replaceable. (Never forget that.) Stay humble and try to work with the ND.

News Directors can be very inaccessible and very hard to read. You may never know if the ND likes you or thinks you are a hunk of junk. But, all ND’s appreciate loyalty. All types of ND’s will eventually notice if you make effort to just do what’s needed and try not to cause extra headaches. The 3 B’s will benefit you, even if you can’t tell right away. ND’s have given me good references throughout my career simply because I always tried to give them what they needed.

Bottoms up! Making sure your newscast is ready, no matter what.

It’s is one of the hardest things to pull off as a producer: Making it to air, clean and polished, despite managers constantly changing your rundown and getting slammed with breaking news.

One time I had a news director reworking my rundown so much, I ended up having just two hours to turn an hour long newscast. I made it with help from associate producers and my anchors, but vowed never to be in that horrible position again. Many of us know producers who write during the newscast, printing scripts a block before they air. This is preventable. Here’s how.

You produce bottom’s up. No you don’t take a flask to work for your top drawer (as tempting as that can be). You literally produce from the bottom of your rundown to the top. It works for all newscasts. Here’s how to do it, using an hour long newscast as an example. Usually the final two blocks of your rundown are segmented and similar day to day. Format, assign the anchor reads & graphics and write these blocks first. Have these stories edited first as well. Next, work on the c-block and :45 block. Put these to bed. Then, do the :30 block and the b-block, except the block leads. Again, finesse what you write, and have the stories edited quickly. Now, in the last two hours, you can concentrate on the a-block as well as the b-block and :30 leads. This way when all hell breaks loose you can slam out any breakers that pop. You will have segments finished that look polished and are complete. So if a breaker doesn’t make it in time you have lots of finished content.

Now let’s talk about backups. Have plenty on hand, stashed throughout your rundown. These backup stories should vary in length to fit different timing needs. This will help make sure you can hit meters nearly to the second. You assign these backup stories to your associate producer (AP) early in the day, and whenever interesting stories develop. Some producers even make AP’s rework package scripts into vo/sot backups in case the reporter moves to breaking news and the newscast gets heavy on time. Again, you want these assigned as early in your shift as possible. That way you can spend the back half of your shift rolling with management decisions and breaking news.

Wait to assign which stories you tease in which spots in the rundown, until one hour before printing. You do this because if the bosses make you blow up your rundown, changing the teases can eat a lot of your precious time. Write those teases in separate scripts at the bottom of the rundown, so editors can put them together. Then move the individual tease scripts up into the rundown and assign anchor reads an hour before printing.

A final trick, put dummy scripts in your rundown that have basic formatting (i.e.- “take vo” cues etc.). If your shop allows it, you can even have these built into the rundown format so you don’t have to create them every day. Also, throw in anchor reads for the block leads the night before.

Here’s a summary:

How to produce it quick!

Bottom’s up!
AP writes backup scripts of differing lengths.
Write entire blocks early.
Assign teases to their spots 1 hour before printing.
Format dummy scripts.
Assign some anchor reads the night before.

Anchor’s Away! How to handle a difficult anchor.

Anchors, the title of this one is strong and may tick you off. But before you get too upset, read our previous article: “Throw me a life line, I’m being hung out to dry, AGAIN!” We are journalists after all and therefore must look at all sides!

As a producer, the largest challenge I faced without a doubt was anchors that “attacked” rather than talked through issues. It took years of frustration to figure out how to handle this. Now I want to share what I learned so other producers can relax more.

How to deal with a difficult anchor

Know your anchors strengths and weaknesses
Remember this person is the face of all that you do as well
Establish your role as manager of the newscast
If there’s a problem, take the lead and talk it through
As a last option, fight fire with fire

I fully admit that a lot of complaints anchors brought to me were valid. But, because I was being screamed at or worse yet had to listen to the boss tell me that I screwed up, it was sometimes hard to hear the message. Most of us producers are thrown into the fire without a fireproof suit and are just trying to get out alive every day. You have to separate yourself from that chaos and listen to the message. For example, one anchor thought I gave her too many instructions before going to a breaking news story. Maddening, since producers are often told we give anchors too little information. I put my frustration aside and asked why. She explained that she was unable to formulate thoughts to ad lib and felt foolish delivering the facts. She didn’t like reading scripts cold and preferred I not write breaking news, instead give her a few facts to run with. Next time we had a breaker, I gave her what she wanted and she did a great job.

Knowing your anchors strengths and weaknesses also means you have to be able to adapt to the anchors needs. I learned which anchors could ad lib and which needed those breaking news scripts to pull off spot news. If I had an anchor that could not ad lib, I gave the ad libs to the anchor that could ad lib, then changed anchor reads so the non-ad libber did not feel left out. I learned who needed compliments in their IFB at commercial breaks. It is a delicate balance. It seems like all you do is humor people’s egos. Frankly, that is a large part of producing a winning newscast. It’s also something you need to get used to in order to have success at the highest levels.

Which leads to the next point, remember these anchors are the face of all the hard work you do each day. Your copy will not “sing” unless the anchor can “deliver” it. Your newscast will be uncomfortable to watch if your anchors are not at ease. Whether some demands are ridiculous in your opinion, is another matter. Humor enough of them to calm the anchor down so he/she can perform well. A key to doing this is to give some compliments even if you never get any in return. You want to show your anchors that you respect the jobs they do, so they gain confidence that you have their backs. This is crucial to establishing a strong team on your show. As the newscast manager this is your primary responsibility, whether you make the most money on the shift or not.

As manager of your show, you do have the right to make the decisions. If an anchor has a really unreasonable request, you can deny it. Here’s a common scenario: An hour before your newscast an anchor comes to you saying their co-anchor has more reads. You have breaking news, your reporters haven’t fed and you are behind writing. It is okay to say: “Today the show airs as formatted.” Then, after the newscast, take a look at how you divided up the anchor reads that day, as well as a few days earlier. Anchors usually do not come to you unless they have noticed an issue for a while. Most people do not like confrontation. If your reads have been a bit skewed to the other anchor, fix the issue the next day. Thank the anchor who mentioned it for coming to you. Also if you don’t know this next trick, use it. Switch off who leads the blocks every day. By the law of averages, that means by the end of the week the anchors will have a nearly even number of reads and leads. If the reads were not skewed, print out a week’s worth of rundowns, highlight the reads in different colors and talk to the anchor that’s complaining. Do not accuse the anchor of being ridiculous. Explain what you do to prevent uneven face time, then hand the anchor the highlighted rundowns and ask him/her to look them over and see if there are any issues he/she wants to discuss. This establishes that you are not a push over, you are conscientious, and you take responsibility for your newscasts. This simple chat can keep an anchor from lodging attacks. Thank the anchor for coming to you and let him/her know you are always willing to hear ways “We can make the newscast better.” Again, this will show the anchor that you are the leader of the newscast.

So what if the anchor constantly runs to management to whine about you and never comes to you directly? Remember, people do not like confrontation. If a manager comes to you with an anchor complaint, listen, then ask the manager how you should handle the problem. This shows you are willing to be proactive. Then, after the newscast ask to speak with the anchor one on one. Explain that you understand that anchor is upset about XYZ and you will do XYZ to fix the problem. Then say, “in the future if there’s a problem, please know that I am willing to listen. The best time for me to talk is right after the newscast.” Then, walk away. You want to have this conversation in case the anchor goes to management behind your back again. At that point ask your direct manager, ideally an EP, to sit with you while you talk to the anchor about the current problem and solution, and respectfully ask the anchor to come to you directly in the future. You want to let the anchor know you also have a little clout with management to even the playing field. In many shops producers are becoming more of a commodity than anchors. There are less people willing to do our job. You don’t want to abuse that knowledge, but it is helpful to subtly let the anchor know you are a valuable asset as well. It is also good to include your EP, because this person probably has years of history dealing with difficult anchors and can help diffuse the situation further or divert it to the EP instead of you.

Finally, if you have a really difficult anchor, and no other choice, fight fire with fire. Tell your EP ahead of time and stand up for yourself. If you are being hazed, read our previous article: “Thank you sir, may I have another: How to handle newsroom hazing.” One anchor of mine, refused to get to the set on time. So, I took her out of the entire a-block and ended up with her screaming at me in the News Director’s office. The ND told me to include her from then on, and I told them both that I would when she was professional enough to get to the set 5 minutes before the newscast began, not 5 minutes after. The ND turned to the anchor and said, “ That is a basic request.” I won a big battle. The daily attacks stopped. I also made a weather anchor that constantly ran exceedingly long on weather apologize to the audience for running so long that we could not air a story that was teased the entire show. He was 30 years my senior. But, I told him over the studio PA that he needed to take responsibility like the rest of us do each day and he went with it. We came back from commercial and he offered an eloquent apology.

If you take one thing away from this article, make it this: When you feel it’s “anchor’s away”, and you are about to be the brunt of a brutal tongue lashing, keep your cool. Write down the anchor’s complaint and reasoning. Give yourself a few minutes to breathe and relax and actually look at the situation from the anchor’s perspective. You may learn some valuable lessons about putting on a better newscast.

Right hand meet your left hand. Now catch! The relationship between producers and directors.

Before you read this article, humor me and ball up a sheet of paper. Throw it into the air and try and catch it with only one hand. Then switch hands. Then use both hands. Bottom line, you will catch the waded up paper ball more easily, and often, with both hands. You can catch a ball with one hand, but with both hands your odds increase dramatically. This is how I like to describe the relationship between a producer and a director.

I was lucky enough to land my first job as a full producer in a top 30 market. I was a rookie “kid” paired with veteran anchors and directors. These directors taught me a tremendous amount about “producing” in that first job. They caught my rookie mistakes and without chastising me, worked around them live on TV. After the newscast they took the time to sit with me and teach me how to prevent the same problem from happening again. Soon after, I worked in a top 20 market. Same scenario: The directors talked me through any mistakes. I quickly learned the person I needed to align myself with was my director.

After that, when I interviewed for producing jobs, I always asked to meet the director before deciding on a gig. If that person and I didn’t click, the job wouldn’t work. I felt that strongly about the connection of right and left hand. By requesting to meet the director right away, I also usually gained a loyal ally. I showed respect even before getting the job. This went a long way toward establishing a solid relationship. Don’t get me wrong, I sometimes had knock down drag outs with directors over mistakes on the air. But because they knew I had a basic respect for the job they did, we could work through the differences.

Producers and directors have something important in common; they are both responsible for a lot of things they have very limited control over. If a reporter steps out of a shot just as you take it live, you both get in trouble for taking the pic even if you cued the reporter. If master control gives you the wrong time for a commercial break and you miss a meter, you are both in trouble. This is often where producers and directors play the blame game. Don’t fall victim to this. Both producers and directors tend to be control freak type personalities. Sit down and decide who is responsible for what. For example, once I established IFB, my director would check the live shot, if the reporter did not respond, the director had final say on taking the live shot or going straight to the package. It was faster that way, since the director had a finger on the button, or control of the TD sitting right beside him/her. Bottom line, let the director manage the technical elements while you focus on content and timing. Again, consider the right hand/left hand analogy. You would not cross one hand over the other to catch your paper ball. Set up who’s making the call on what, then, support each other.

If you are still not convinced that this is a crucial relationship to establish, let’s talk breaking news. There are times when breakers happen so fast on live television that you simply cannot tell everyone who needs to know what you are doing in time. An example: police standoffs. I was once boothing continuing coverage of a standoff when the SWAT team showed up. The GM and ND came in to have a philosophical debate over what to show. They kept interrupting me as I tried to give directions to the production crew and more importantly the anchors. My director knew how I thought because we talked so much about breaking news and had set up clear roles. Several times he was able to “take over” while I listened to the bosses. He literally knew what I was going to say, before I could say it. If we had not developed a strong relationship, with mutual respect, things would have fallen apart on live TV. We were consistent with each other, and knew each other’s job needs. The right hand was able to catch the ball, while the left hand was tied up. It is a crucial relationship whether playing catch or putting on a live broadcast!