reporter – Page 7 – Survive Your Job In Television News

How to get the most out of consultants when they come to your station.

At most stations where I worked, people dreaded when the consultant came to town. The seminars, extra meetings, temporary changes in news philosophy and execution just seemed to be a waste. But I really liked when the consultants came to town. It was a chance at perspective. The consultant knew my station’s philosophy but could also tell me about what other stations were doing. Since early in my career, many newsrooms where I worked had no EP or a weak one, so a consultant visit was my chance to pick someone’s brain a bit.

Here’s what I did to use a consultant visit to my benefit, and here’s what you can do as a reporter as well.

Since my I was a producer, I would dub a newscast I liked and have it ready to hand over. I would also ask management for a preview of what the would be in the seminar the consultant had planned. Usually it was writing of some sort. So, I would print samples of my work that related to the subject. Then after the seminar I would mingle a bit and ask if I could have the consultant look over my work. Now, I did not hand over a huge pile of papers, just a small handful or one section of a newscast. Often the consultant would look over my work and give me critiques. I would also ask about trends in larger markets so I could try to “practice” more sophisticated elements in my own newscasts. Occasionally the consultant was really snooty and would blow me off. But most of the time the person was very approachable and willing to share information.

This is good in terms of pushing yourself to the next level when you aren’t getting training elsewhere. There is another benefit to also consider. Never forget who hired the consultant. It’s either the GM or corporate. It never hurts to have a consultant tell those bosses that they met a very conscientious producer (or anchor/reporter etc.) that seemed driven to push him/herself. Let’s face it, the only time I saw a GM for any length of time was a quarterly meeting, previewing a big political special for the station or being told the numbers in the newscasts sucked and we better kick it into high gear or else! So it’s nice to have someone like a consultant tell the GM you are eager to do your best.

As I got to know my station consultants better over the years, some also started giving me career advice. The kind of advice you rarely get, unless you have am agent who’s really on the ball. I got calls sometimes when a job came open at a station the consultant called on. It was a consultant who sat me down and told me I was ready for management and to aim for a medium-large to large market when I did apply. A consultant reviewed my writing samples to make sure I was well rounded before I made a large market jump as a producer. When I went to a large market, the consultant there (he was with another agency than my previous station FYI) worked with me on the side to get ready to become an EP. Why? It makes the consultant look good to be able to place you in a good fit and help you move up.

Reporters, don’t overlook this option for yourselves as well, especially when talent coaches come in and work with you one and one to improve your look and performance. Most of the time you are given a business card and told to call with any further questions: Do it! Yes, your current station will probably hear that you called. Don’t bad mouth the place. Do ask if you can send more current work samples to find out if you are on the right track. Again, these consultants meet a lot of big time bosses. They can and sometimes do put a word in about the talent they get to know.

It should go without saying that you don’t want to badger these potential mentors and ask too many questions or get too many reviews of your work. Once in a while it is okay, and might even help your career. So listen to the seminars, ask questions, show you are committed to the station where you work and improving your own worth. That consultant could help your career in ways you’d never expect.

Need a safety net? Why not align with the EP?

Reporters often feel like they are thrown to the wolves and no one has their back. ND’s are intimidating. Managing editors always seem to side with the assignment desk. AND’s are confusing because they are the messengers for the ND and GM’s various desires. And the EP only protects the producer. Wait, stop there! Here’s a little secret from a former EP: In order to protect the newscast we EP’s need to protect our field crews. An executive producer is the go to person for day-to-day decisions. An executive producer is also the one responsible for making sure all elements of a newscast are executing to their fullest ratings potential. That means if reporters are being sent on wild goose chases and are being put in impossible positions, the manager that is going to raise hell and may actually be heard is the EP. And EP’s will raise hell about it if necessary. EP’s are your management safety net. They are not as involved in the political battles between the Managing editor, AND and ND. While those three sit in philosophical debates, the EP executes what has to be done that day to try and save the newscast. Yes, the EP is lower on the totem pole. But when it comes to review time, and consideration for promotions, EP’s weigh in, sometimes heavily, because they actually work with you all day, every day.

So how do you form a smart alliance? Here’s what executive producers love to get from reporters each day:

Reality Check
Flexibility
Respect deadlines

For an executive producer, nothing is more frustrating than not knowing what is happening with the field crews. That’s why you get annoying phone calls and text messages sometimes when you are in a key interview and the desk and EP are relentless that you must stop everything and call back. Here’s a quick solution to free yourself of this daily annoyance. Send your EP quick updates several times a day. If you possibly can, call with a reality check a half hour to hour before any editorial meetings. Sometimes you are in an interview and cannot call. Good EP’s get that. Text or top line that you are in a key interview, and that things are going well. At least the EP will have a clue as to what is going on. During these reality checks spell out what you have and if the idea everyone had for the story in the editorial meeting is reality. If you are finding something completely different you need to let your EP know so he/she can make sure the story is teased correctly and placed in the best position for the newscast. I realize that there are EP’s and producers out there who will berate you and try and force you to turn an angle that isn’t there, if you call in too early. That’s where some flexibility comes in.

I would like to say that producers and management should always trust crews to tell them what a story angle should be and run with whatever the reporter finds. Unfortunately, reality is the high pressure from ratings, especially in this economy, makes it hard to always take whatever the reporter finds and run with it. Letting your EP know early what you have, versus what you were told you should get, will protect you and the newscast. Sometimes you will be asked to push for an angle harder, give it a try and let the EP know the result. Remember, the EP is also getting pressure from upper management for certain types of stories. The EP just needs to be able to let everyone know that the angle wanted was really researched and just didn’t happen. Some reporters avoid telling anyone their angle until the last minute to avoid another assignment or being grilled by the EP. This is a short term gain, long term loss. EP’s don’t respect you if you are not working for the best interest of the newscast and you will be burned in the long run. Unfortunately, you will win some of these arguments over story angles and you will lose some. Being flexible and sometimes getting stuck with a new assignment, late in the day, because the angle you were sent on didn’t happen, means you are a team player. The EP will respect and openly support you to upper management. EP’s don’t always win philosophical arguments either and also are put in uncomfortable positions. They will do whatever they can to have your back though, even if it doesn’t always seem like it. The truth is taking good care of you, is taking good care of the newscast. If the EP is nasty, the EP will pay for it at some point. And because the EP is responsible for ratings, chances are his/her head will be on the chopping block before yours.

Respecting deadlines is another big way to align with an EP. Deadlines exist for the protection of the newscast. Here’s a little secret, management knows you will not always make it. If you get a late change in stories or are sent on a breaker, or have a really long drive to your story there is some flexibility. Problem is many field crews ignore deadlines and procrastinate, so management implements carte blanche deadlines to protect the newscast. Make deadline, unless you are on a breaker or late story change. When you cannot make deadline, let the EP know ahead of time so he/she can do what is necessary to protect the newscast. This is a big picture issue. Show you understand you are part of something bigger than your package and live shot and you will gain an ally. Deadlines are also one of the few tangible ways management can track your abilities at your job. It makes it easier to gage you against your peers and decide if you deserve a raise, or even if you need to be fired. Making deadline routinely means the EP will give you the benefit of the doubt when you do get into a pickle and have to feed late. The EP will fight for reporters that regularly make deadline. It’s a safety net in your time of need.

The live shot died and there’s nowhere to go!

I recently saw a producer tweeting about his frustration over this predicament. A reporter on a live shot didn’t call in scripts, then, the live shot died. That means no backup. The anchors do not have a little information to draw from and then move on. So they are stuck saying: “Sorry about the technical difficulty. We’ll get back to so and so when we can.” Losing a live shot and having to do a mea culpa is a big deal. Viewers do not like waiting for something they were promised and then not getting it. Think about it, neither do you. It is so easy to hit the remote and never look back.

For this reason many stations have policies that require reporters to turn in complete scripts to the producer before the newscast airs. This means actual written copy for their live standups. With Smart Phones, laptops and remote access this should be easy. But some shops still do not have the technology synched up.

In every station where I worked several reporters fought this tooth and nail. If you want to get on a producer’s bad side, this is the way to do it. In a breaking news situation everyone understands reporters are just trying to make air. Producers gladly take the risk and go to you without a script. But when you are just doing day-to-day news, providing your script should be doable in some form. I used four techniques as a producer to eliminate the problem of not getting them.

Getting reporter backup scripts

Email script for copy paste or transcription
Backup vo/sot required
AP writes backup from earlier show
Staggered script deadlines

In some stations where I worked the reporters were turning two packages on two different subjects every day. If they could not just write in the rundown, I would give them the option to email me the approved script so I, or my AP, could move it over. I understood every second counted for these reporters. They can’t help if the technology was such that there was no way to write directly into the rundown.

In cases where the reporter had one package a day, I required a backup vo/sot be written and sent to my AP. That way if the package didn’t make it, or we had to push it aside for a breaker, we had something to go to. For my feisty reporters that didn’t appreciate being asked to do that, I had the nightside producer or morning show producer call and request a vo/sot. The reporter wanted to get home and would usually write it up quickly. The other producer got a vo/sot they may or may not ever use and I got a backup!

If the reporter is turning several packages, he/she is legitimately too swamped to turn in backups for producers. In that case I had my AP write backups from earlier newscasts, just in case.

Finally, if reporters were willing to send in backups, I was willing to be more flexible on feed deadlines. I would stagger when pkgs were due, then let the reporter voice before turning in a final approved script and/or vosot backups. I wanted to give reporters more breathing room and a chance to focus on their packages.

Reporters, if you really want to befriend a producer, provide your live scripts every day. If the technology makes this nearly impossible, then at least call into the producer or AP with a sound bite so they can try to write a backup. You will make a loyal ally. Scripts and potential backups are in the best interest of the show and everyone’s credibility.

It’s GM’s agenda and you are stuck covering it “as news.”

We promise this situation will happen to you. It happened to us at several stations, in small to large markets. General Manager walks into an editorial meeting and says “So what are we doing to cover such and such, ( fill-in the blank, new road widening project, special session by legislature, tax incentive package for a new industry in town etc.) since our viewers the tax payers are getting screwed.” The news director gives a blank look followed by the lifted eyebrow smirk, then stares at you, “So how will you cover that story today?”

If this happens, say you are going to make some calls and get out of the room pronto. Better yet, grab your photog and get out of the building while you make those calls! Why? You do not want the GM to start going off on specific players and agendas for the story. You do not want specifics on how this story should be told, and exactly what the tease will say. That way, if it is the GM skimming headlines and misinterpreting reality, you won’t end up having to tell him/her. Without specifics chances are you can find some small nugget to package.

Next, call the newsroom mega brain. You know, the walking, talking, human factoid! This person can save you hours of stress and research. Do the necessary ego stroke and get the person to give you background information on this subject. You need time to work sources for a backup in case the story falls apart. The “human factoid” usually can at least provide the name and number for a player in town who will give you insight on whether the GM’s “news” really is “news.”

Do your thing, work it and try to find an interesting character or bit of video to showcase so you can get by. If there’s just nothing to the story give the basics, then try and include a little subtle perspective in your anchor intro or tag. Managers tend to play in that copy more anyway. This way, if the story is taken out of context and the GM gets a call, it will more likely become management’s problem instead of the reporter’s failing.

If you cannot find a nugget to package, and there’s simply nothing to the story, offer to write a vo or vo/sot and let your manager know early. That gives management time to derail the GM situation well before the newscast airs. It helps if you can offer an interesting alternative story the manager can have you churn out instead. Sometimes management will then take the GM “news” burden off of you and have an anchor front it somewhere cool on set. You are off the hook, and the GM still feels heard without the station blowing a weak story out of proportion.

If you are told to package a story and say certain things in a tease you don’t like, try and do a subtle rewrite. Also, know this happens to everyone from time to time. Chances are your credibility is not ruined. Those in the know in town realize you got stuck “being the good soldier.”